Lithia Toyota of Medford

Little things make a big difference - for example, a smile from all encountered at the service department, a "hello how are you doing - great to see you again" by Mark Grossman, a friendly open discussi smile from all encountered at the service department, a "hello how are you doing - great to see you again" by Mark Grossman, a friendly open discussion about all that will take place during my appointment with check-in staff. I also appreciated the post-service rundown of all that took place and the results/findings. A minor point but still worth pointing out ... the service checklist shows the front floor was vacuumed and front/rear windows were washed, however, they were not which does make me think a bit about what else may have been checked as completed but may not. My takeaway is the front-line staff is well-trained, professional, and friendly, all things I appreciated. Thank you to all! More

Always super busy...plan to wait all day and you won't be disappointed...probably need more employees disappointed...probably need more employees More

This dealership was the most helpful I’ve been to so far. All the team members did everything they could to help me get my car. I would highly recommend them and will be back when it’s time to upgrade. All the team members did everything they could to help me get my car. I would highly recommend them and will be back when it’s time to upgrade. More

Very good and friendly service,all work done in a timely manner and i got called as soon as it was complete manner and i got called as soon as it was complete More

An enjoyable and easy place to get a car serviced. Everybody has been very nice! Everybody has been very nice! More

My oil change and putting on my snow tires was done very quickly. Thank you for that! quickly. Thank you for that! More

Your total team is wonderful! My car looked great and all of my concerns were taken care of above my expectations! of my concerns were taken care of above my expectations! More

Terrible service. They do not do the proper service they claim they will perform and do it in an extremely messy, slow and unprofessional manner. Improper and lazy reinstallation of cover parts with no att claim they will perform and do it in an extremely messy, slow and unprofessional manner. Improper and lazy reinstallation of cover parts with no attention to detail. The service managers are not knowledgeable about repairs and spout BS to the customers recommending totally unneeded services Do not use this shop, More

There are a lot of people there to greet and help you get what you need done. Good advice and attention to detail. what you need done. Good advice and attention to detail. More

Dealership is good, employees are friendly & helpful. I have no complaints about the service I received. have no complaints about the service I received. More