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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 16, 2021

Everyone is very friendly and helpful. They tend to be overbooked and hard to get into. More

by brendakizzire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman
Report | Print
Nov 16, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 16, 2021

Friendly and professional. Everyone was helpful and and friendly. They were on time with the work they performed. More

by singletonray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Nov 16, 2021 -

Lithia Toyota of Medford responded

Ray, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

November 16, 2021

Clean showroom. Super friendly, down to earth staff. The buying process was fast and efficient. More

by FRECKLEDANGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Greenwood, Brian Berg
Report | Print
Nov 17, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 16, 2021

Everyone I interacted with was friendly, helpful, and delivered a great customer experience for me. More

by SAMEEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, John Matthew Uri, Troy Kloke, Scott Weigand
Report | Print
Nov 17, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

November 16, 2021

Great service! I appreciate the ability to make online reservation. Good explanation of any issues found. More

by KF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Nov 17, 2021 -

Lithia Toyota of Medford responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

November 16, 2021

Always a pleasant experience. The service writer at my last visit was exceptional. Great customer service like that is hard to find. More

by David Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Nov 17, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your kind feedback with us, David! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 15, 2021

Every experience we’ve had here is a good one-from initial vehicle purchase to every scheduled maintenance appointment. Everyone is so nice and professional. Highly recommend! More

by RJLHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia , Joseph Kyttle
Report | Print
Nov 15, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experiences! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 15, 2021

Lithia Toyota is where I bought my third Toyota Prius. Everyone has always been very helpful and friendly. My last visit for an oil change, Julia waited on me. She was very good at her job. She was v More

by carolgra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Nov 15, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Carol. Quality customer service is always our number one priority, and we're happy to hear that Julia met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 15, 2021

Jake was helpful and service was good. They have WiFi if needed. Not as cold as usual More

by Bcaporaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Nov 15, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 15, 2021

In the dealer context, they do their best to treat me right! Handle drive in’s well ! More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Deanna Jackson
Report | Print
Nov 15, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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