Back

Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,807 reviews

November 08, 2021

I have had issues with Lithia Toyota in the past. I will say it was very frustrating to have to wait 6 weeks to get in for an oil change appointment as well. On my recent visit however. The staff were excep More

by Erin McK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Jarren Brown
Nov 09, 2021 -

Lithia Toyota of Medford responded

Erin ,Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

November 08, 2021

Very disappointed in how I was treated, before the sale and after, I was asked to go get my husband before the sales person would even open the door. The sales team didn’t seem to believe a woman would wan More

by DJAMES99999
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Berg, Luis Rodriguez
Nov 25, 2021 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Troy Kloke, General Sales Manager

November 08, 2021

After purchasing 4 car’s and having them worked on for over 10 years.BRAVO!!! More

by ROWE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy
Nov 09, 2021 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for being a loyal customer! Mark Grossman, Service Manager

November 06, 2021

Benji was great. He was responsive to my questions. Bummed I didn’t get the color I wanted but good with what I did get. More

by KARENACKLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Nov 06, 2021 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

November 06, 2021

In early check in short wait done sign out does not get any better than that! More

by PAUL.GULRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Nov 06, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 05, 2021

Took care of issue w/o appointment! Car was ready early, competent staff at lithia. More

by Traderbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 05, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 05, 2021

This is the local dealership, seems to be well run, I will be back fir more ToyotaCare More

by RONLANGSPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 06, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 05, 2021

The staff at Toyota were very helpful and got my service finished in a timely manner More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 06, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 05, 2021

Had the Perma Coating added to my new 2021 Toyota Venza. Made my car look amazing! The work took a few hours to complete. Nice thing was that i got a shuttle ride home and was picked up to receive my car ba More

by MISTYMOO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My Shuttle Driver ??? Great guy!, Scott Knuepel
Nov 06, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

November 04, 2021

Worked with a new Service writer, Joe (and cashier), both were crisp, friendly and good to work with.... communication was clear and without attitude, work was done in "record" time More

by mbd123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 04, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

...
199
...