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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 02, 2021

Joe and the team are always courteous and business like. Thanks very much for the oil change service More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy, Thomas Curphey, Joseph Kyttle, Jarren Brown
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

November 02, 2021

Es muy bueno siempre que voy me atienden muy bien me llaman cuando está listo mi carro y no me asen esperar tanto More

by Jose paredes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 02, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 02, 2021

Great people, very helpful and understanding. Love the shuttle people so friendly and kind you guys rock More

by Asianblend19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

November 02, 2021

Joe provided excellent customer service. He was friendly, helpful, and professional. He provided quotes for tires in various price ranges. More

by JAZMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

November 02, 2021

This was my first experience buying a brand new car and I wasn't sure what to expect. After researching and corresponding with several dealerships I was most impressed with Lithia by far. Benji made the enti More

by LAURAHOOVER503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Armando Ledesma Jr.
Nov 02, 2021 -

Lithia Toyota of Medford responded

Laura, Thank you so much for your excellent review! We are so glad that Benjamin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

November 02, 2021

Julia went above & beyond to make sure that my vehicle was fixed. What a great Service Writer. More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harmon
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 02, 2021

They always do a thorough job. In a timely fashion and no pressure sales. Always happy with their service. More

by Shybo
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

November 02, 2021

Bought my car from Klamath Falls Lithia Toyota. Found it had a leak from the sunroof. They refused to return my calls or texts (to this day I’ve not heard back from them). Medford Lithia Toyota got my in r More

by gldnyrs58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Jake
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 02, 2021

The service was great they go me in and out in no time highly recommend More

by JAYBIRDLAWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

November 01, 2021

Service was easy and wait time was 2hr for non appointments, but they have a shuttle service that can take you and pick you up from home or the mall to pass the time which is nice option. More

by Agalmeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 02, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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