Lithia Toyota of Medford

Joe provided excellent customer service. He was friendly, helpful, and professional. He provided quotes for tires in various price ranges. friendly, helpful, and professional. He provided quotes for tires in various price ranges. More

This was my first experience buying a brand new car and I wasn't sure what to expect. After researching and corresponding with several dealerships I was most impressed with Lithia by far. Benji made the enti wasn't sure what to expect. After researching and corresponding with several dealerships I was most impressed with Lithia by far. Benji made the entire experience very positive. No high pressure sales tactics like I got from other dealerships. I wanted a very specific vehicle and Benji & the team went out of their way to get exactly what I wanted. I was told it could take 6-7 months to arrive but it was closer to 4 months which was a nice surprise. He kept me updated throughout the wait. When it arrived he took alot of time showing me how to use many of the fancy new features and I know I can contact him with any other questions in the future. I'm very satisfied with my experience & highly recommend contacting Benji if you're interested in purchasing a Toyota. More

Julia went above & beyond to make sure that my vehicle was fixed. What a great Service Writer. was fixed. What a great Service Writer. More

They always do a thorough job. In a timely fashion and no pressure sales. Always happy with their service. pressure sales. Always happy with their service. More

Bought my car from Klamath Falls Lithia Toyota. Found it had a leak from the sunroof. They refused to return my calls or texts (to this day I’ve not heard back from them). Medford Lithia Toyota got my in r had a leak from the sunroof. They refused to return my calls or texts (to this day I’ve not heard back from them). Medford Lithia Toyota got my in right away, spend a day finding and repairing my car, and didn’t charge me a penny!! They honored my warranty from Klamath Falls Lithia Toyota. Cut out the middleman and just start with the Medford dealership!! More

The service was great they go me in and out in no time highly recommend highly recommend More

Service was easy and wait time was 2hr for non appointments, but they have a shuttle service that can take you and pick you up from home or the mall to pass the time which is nice option. appointments, but they have a shuttle service that can take you and pick you up from home or the mall to pass the time which is nice option. More

This dealership would look at my car that I bought from them and tell me to just deal with the problems rather then fixing it, my car was losing power while I was driving and putting me in danger and after them and tell me to just deal with the problems rather then fixing it, my car was losing power while I was driving and putting me in danger and after 2 months of this they finally decided that the transmission was going out. They also finally fixed my dashboard that wasn’t lighting up so I couldn’t see how fast I was going at night and fixed my tire sensors that I said was broken in the first place, and after I finally got my car back it had maggots in it from trash that they didn’t take out at all in the month they had it (and drove it) and trash that was not mine. Also when I first bought the car it was not cleaned at all and I had a dead fly come out of the vent at me. Another thing that was broken when I got the car back was the rubber lining around the driver door, it was all torn apart and it was not previously like this. I will never buy from any lithia again as I took the car to the lithia in my city (bought car from a different lithia) and they refused to even talk to me about the car. More

Joe and everyone there is so kind and helpful. Answers all questions and explains so you understand. A great place! all questions and explains so you understand. A great place! More

They forgot to torque my lug nuts and my tires were on the brink of falling off the brink of falling off More