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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

October 30, 2021

Did not get a call back from service writer had to call to operator too find out if my vehicle was ready for pickup More

by NONE176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
October 29, 2021

The staff was professional and prompt with the questions that I had. I had made an appointment and asked what time my vehicle would be ready. They told me a time, called me to come get it right when they More

by G543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Oct 29, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

October 29, 2021

John in service was so helpful and really nice. He actually helped with something on my vehicle that was so easy and really embarrassing on my part but he was amazing about it. I bought my 4Runner alm More

by EDENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 29, 2021 -

Lithia Toyota of Medford responded

Edene, We appreciate your business and John and our service team looks forward to serving you again soon! Mark Grossman, Service Manager

October 29, 2021

Greg and Denny made it happen today! I got my New, used Scion XD! They worked very hard to make me happy! They did!! I can say Lithia brand and Lithia Toyota of Medford Rocks!! More

by BESAW.SCOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny!!, Brian Berg, Greg Templer, Scott Weigand
Nov 01, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

October 28, 2021

Buen diler muy buenos carros el personal muy amable respetuosos y muy buena calidad de autos More

by Iver romero
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Solorio , Cate MacPherson, David Solorio
Oct 28, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear that we provided you with such a positive experience! We sincerely value your business, Romero. We look forward to your next visit. Troy Kloke, General Sales Manager

October 28, 2021

I’ve been getting oil changes at Lithia Dodge since I purchased my vehicle in 2014. Yesterday I decided to try Lithia Toyota simply because Lithia Dodge frequently has a 2 plus hour wait. I will continue More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 28, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us a five-star review, Krista. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. We look forward to having you as one of our valued customers for years to come, Krista! Mark Grossman, Service Manager

October 28, 2021

Employees are very welcoming, helpful, and friendly. Lots of communication through email and text so I was always informed. More

by edfran
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 28, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate you leaving us a five-star review. We thank you for your business, Edfran. Mark Grossman, Service Manager

October 28, 2021

timely greeting and service. car was ready when promised. interior air filter did not need to be replaced so one was given to me for future use. More

by TMULARZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 28, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

October 28, 2021

Easy scheduling for service. I would highly recommend this facility to all my friends and family. More

by Scottingle1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Oct 29, 2021 -

Lithia Toyota of Medford responded

Scott, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

October 27, 2021

The gentleman that checked in our car was so helpful and explained the pricing and options available. More

by EZENKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 27, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jarren had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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