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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

October 01, 2021

Great service and the representatives are very friendly and helpful. Finish on time at a cost less than I thought. More

by GScharlach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

October 01, 2021

It's always a good experience during with John in the service dept. Professional & prompt. More

by OKKIEGIRLY
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with John and our team here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 30, 2021

Good job but takes to long for appointment 3 weeks is to long .to get in More

by RAPTORMAMA700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Sep 30, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. We do apologize for the long wait time. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 30, 2021

Great customer service. Always have time and willing to help out. Whether it’s service side or sales side. More

by Thomson.vang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom?, Thomas Pitts
Report | Print
Sep 30, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 30, 2021

Everyone was very helpful and got me in and out quickly! Having the waiting room available was a nice touch More

by APRIL_LUJANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 30, 2021

Fast and friendly service, every time I make a visit which is two times a year. More

by 3inchsteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name, sorry.
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 30, 2021

Service on vehicle and staff was 5 star however was very disappointed in $40 car wash. Truck windows and interiors was not clean More

by DKING16
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We do apologize for the less-than-stellar car wash. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 30, 2021

Everyone at Toyota especially Skyler was very helpful! The process went quick and easy for my first time buy. More

by KYANA.NAGASAKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Skyler Reagan
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 30, 2021

I have repairs that need done . They ordered the wrong parts and can’t return my call . My five year old could probably do better More

by BENNEFIELD.DENISE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan Seegmiller, Scott Weigand, Steven Kahae
Report | Print
Oct 18, 2021 -

Lithia Toyota of Medford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Troy Kloke, General Sales Manager

September 30, 2021

John always does a great job keeping everything moving smoothly. I can easily recommend him to run that place. More

by Noone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our John and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

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