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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 30, 2021

Everything's real clean they do things quickly and everybody's real nice. Plus I bought the car there so now receive free oil changes for life. yay Prius! More

by Debs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Oct 01, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 29, 2021

Finally figured out that I can make an appointment for my oil changes, and my truck was in and out within less than an hour! Appointments from here on out! More

by KENNETH.COX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 29, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Kenneth. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 29, 2021

Dealer honored warranty on previous repair. One minor complaint is that they didn’t call me at the phone number agreed and I found out from my spouse that the vehicle was ready. More

by thenutsonalmondst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Sep 30, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We apologize for the phone number mix-up. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 29, 2021

They handled my car with care and efficiently. I approached the kind workers their as well. More

by JhonSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 30, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 29, 2021

Friendly service people and finished in time they estimated. Julia explained everything needed on this visit More

by MEANSUB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Sep 30, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 29, 2021

The service department was very efficient and timely. The waiting room was clean. The service managers were polite. More

by Gardenmom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Sep 30, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 29, 2021

I took my Tacoma in for the 120k service. Everything was done when Jake said it would. I also got the wash/RainX, and my truck looked great. More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Sep 30, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 28, 2021

I had a 9am appointment and I was called at 9:30 saying they were already finished. I wasn’t even ready for it to be done yet. I got it back and they had done exactly what they were supposed to do. I am ve More

by MULLICADARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Sep 28, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

September 28, 2021

Great service by Jarron . Monday was hectic first A.M. but I got my oil change done in a timely fashion! More

by EPV1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Sep 28, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Jarren was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 28, 2021

The dealership appreciates return customers and treats them with respect. Sales person and finance person are a pleasure to work with. More

by smscarlata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Evan Seegmiller
Report | Print
Sep 29, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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