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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
Vehicles
4.5
4,807 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 28, 2021

Good service. Julia is very helpful. With an appt they get you in and out! More

by RACHHOUSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Sep 29, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Julia here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 28, 2021

Make appointment. SUPER friendly and very fast! I also love getting my service reminders. Great service and Great people! Fast and easy! More

by WURZELL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Sep 29, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 28, 2021

Went in to get an oil change no appointment needed. Great service and customer service More

by GJDAVIS236
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Sep 29, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 28, 2021

Everything was ok with the person how tack tu me about my purchase of the Toyota More

by FRANCISCOBUGARIN52
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Joshua St. Germaine, Greg Templer
Report | Print
Sep 29, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business, Francisco, and hope to see you again soon! Troy Kloke, General Sales Manager

September 28, 2021

First time customer needs to be better informed about “appointment “ time and wait time expected. Driving 2 1/2 hours to get there by 7:30 am to have to wait to get checked in after 8?? Then not recei More

by Lambson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Pitts
Report | Print
Oct 16, 2021 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Mark Grossman, Service Manager

September 28, 2021

Julia was friendly and professional. Awesome energy the whole staff was giving out. The oil change was also very quick! More

by Diego D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Report | Print
Sep 29, 2021 -

Lithia Toyota of Medford responded

We appreciate your business, Diego, and our team looks forward to serving you again soon! Mark Grossman, Service Manager

September 27, 2021

Charlie Whitley was incredible!He made the transaction Charlie Whitley was incredible! He made the transaction easy and painless. 10/10 score! Lithia Toyota is very professional More

by EWEBERMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Report | Print
Sep 27, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Charlie had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

September 26, 2021

I couldn’t have asked for a better experience! Josh was very trustworthy and helpful. More

by laurel_demuth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Walton
Report | Print
Sep 26, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Laurel, for your wonderful review! We are thrilled that Josh had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 25, 2021

I could see they were quite busy but like a well oiled machine, they got me in & out quickly and did a great job. More

by Jefenator
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Sep 26, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

September 25, 2021

Service is outstanding as r the cs reps....at least the people I dealt with. More

by WOWMOM303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Sep 26, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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