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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 25, 2021

I’ve had very good luck and service here!! The service personnel are polite and courteous!! Thank you Lithia Toyota!!! More

by KKSRAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Sep 26, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 24, 2021

This dealership me squeezed me in for an appointment right before I was leaving town and were all very nice. More

by ANALISAGIRARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 24, 2021 -

Lithia Toyota of Medford responded

We appreciate your business, Analisa, and our team looks forward to serving you again soon! Mark Grossman, Service Manager

September 24, 2021

Jarren was very helpful , even though I was a day late for my appointment ,he took my car and got it serviced in time. I appreciate his help More

by JAYASHAH99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart , the guy who was on shuttle service that day , John McNerny, Thomas Curphey, Jarren Brown
Sep 26, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jarren and the rest of our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 24, 2021

I always get great service here. Everyone is friendly and helpful. I have not ever been pushed into something my car did not need, or talked down to because I am a women. More

by CHERYL97524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 26, 2021 -

Lithia Toyota of Medford responded

It's great to hear, Cheryl, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 24, 2021

This place is great. Great people great service…I have a dodge and go to Toyota because Lithia Dodge sucks.. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice
Sep 26, 2021 -

Lithia Toyota of Medford responded

Thank you, Robert, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 24, 2021

Friendly customer services, nice environment and a wonderful team!!!! you have questions? They answer every single one of them!! Thank you so much! More

by NAOMIGARCIA1483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 26, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Naomi, for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 23, 2021

The folks at Lithia Toyota were very easy to work with. Everyone was friendly and made the situation easy. I apparently made the appointment at the wrong location and they still got me in. :) More

by K.C.COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 23, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Mark Grossman, Service Manager

September 23, 2021

Tom Pitts was very professional and accommodating. He made my car repair experience totally easy. More

by C person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Sep 23, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear that Tom was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 23, 2021

Jayna was awesome to work with! She went above and beyond as far as what my future needs would be for the oil changes add on Evan was great with getting me to the right salesman to get me all squared away More

by JALAMWEEKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Matthew Uri, Jayna Lack
Sep 23, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

September 23, 2021

Very friendly and professional. It’s easy to make an online appointment and they were prompt More

by JACKSONVILLEDRUG
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 23, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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