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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 15, 2021

Good service. Nice person waited on me was prompt and courteous. Kept me updated on what needed done to ask my permission. More

by grannysg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 16, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 15, 2021

The lady service writer took care of my wife’s car when we showed up late More

by JGOODIE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Sep 16, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 14, 2021

Provided quick service. Friendly people. Unfortunately had no inventory of new cars to browse while waiting. More

by bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 14, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 14, 2021

Jaron was efficient friendly and knowledgeable. He reminded me that it was time for my free oil change as well as my 5000 miles maintenance. And it was all done quickly. More

by Dondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 15, 2021 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

September 14, 2021

This dealership has always treated me with respect, friendly and professional! I don’t know what else to say excerpt that I have bought cars here for the last 20 years or so! I will always go back to More

by Patti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie , Mark Grossman, John Matthew Uri
Sep 15, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Patti, for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

September 14, 2021

Very helpful & informative. Price for work was a bit high comparatively, but otherwise helpful. Thank you! More

by SarahBevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 15, 2021 -

Lithia Toyota of Medford responded

It's great to hear, Sarah, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 13, 2021

Didn’t have an appt for an oil change but was told it would be about 2.5 hrs, over 5 hrs later and my car was finally being put up to get an oil change. Left with my car more than 5 hours after arrival. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny
Sep 17, 2021 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

September 13, 2021

Quick, and convenient. Communicated directions clearly. Reaffirms that I made the correct decision on buying a Tacoma. More

by MICHAELH84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 14, 2021 -

Lithia Toyota of Medford responded

Micheal, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Congratulations on your new Tacoma! Mark Grossman, Service Manager

September 13, 2021

Louis made it very easy to buy my new Tacoma! The whole team was friendly and I will recommend my clients to Lithia Toyota😊👍 More

by RANGERANDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Sep 14, 2021 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let Louis know if we can be of any more assistance! Troy Kloke, General Sales Manager

September 12, 2021

This visit was just routine oil change (lifetime oil change was a great purchase!) and tires rotated, but service advisor Julia Hamar was happy to answer all my questions about upcoming scheduled servic More

by prius_V_guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Sep 12, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear that Julia and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! Mark Grossman, Service Manager

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