Lithia Toyota of Medford

They were courteous, prompt, and did an excellent job. They resolved my problem and return my vehicle in the slotted time. Great team of employees They resolved my problem and return my vehicle in the slotted time. Great team of employees More

I received exceptional service for my car and was treated with utmost curiously. I really appreciate the shuttle service during my wait. Great customer service! with utmost curiously. I really appreciate the shuttle service during my wait. Great customer service! More

The service I received was straightforward. I presume they did what they had to do in a professional manner. My objection however concerned the shuttle service. In the midst of the largest Covid surge ou they did what they had to do in a professional manner. My objection however concerned the shuttle service. In the midst of the largest Covid surge our communy has ever seen. we were packed into the van and the driver was only wearing a bandanna. This wasn’t safe, and I’m surprised that Lithia didn’t have strict regulations on how to protect customers. More

Great service! Thank you for being flexible with my complicated time availability, and allowing me to pick up my car at the end of the work day! complicated time availability, and allowing me to pick up my car at the end of the work day! More

Mitch was great. He was not pushy and was very laid back and honest. I am grateful and I bought the truck I liked and I like it more today than I did the day I bought it. I wish the dealership would have re and honest. I am grateful and I bought the truck I liked and I like it more today than I did the day I bought it. I wish the dealership would have replaced my cup holder that I found broken the night of my purchase but live and learn. Check absolutely everything before you sign the papers. There is always something wrong, good thing for me it was just a cup holder More

Friendly service and love the Toyota team and location.. Can’t wait to purchase my next car from the Lithia team.. Thanks for the timely services.. Can’t wait to purchase my next car from the Lithia team.. Thanks for the timely services.. More

I've been getting my oil changed at this Lithia Toyota location for about two years and have had exceptional experiences every time! They never try to push other services even though it is time according location for about two years and have had exceptional experiences every time! They never try to push other services even though it is time according to the manufacturer calendar More

I had to have major work done on my tacoma and was given an estimate of 1 1/2 to 2 weeks for it to be completed. My tacoma was in the shop for one month. Not sure why it took so long but the fact that i had an estimate of 1 1/2 to 2 weeks for it to be completed. My tacoma was in the shop for one month. Not sure why it took so long but the fact that i had to get a rental car that cost me over $1500 dollars for the month really depressed me. Not to mention that i had to wait that month to get my tacoma back. The fact that this shop does not have loaner cars for customers will make me consider using another shop the next time i need major service done. Giving a customer a break in the price at a rental agency is not good enough. Having to throw away over $1500 for a rental car really upsets me. More

Joe is always super helpful and listens to my car’s needs. The team is Quick, efficient, and they do what they can within my budget. needs. The team is Quick, efficient, and they do what they can within my budget. More

Wonderful service as usual but the wait time was a bit long for an oil change on my Prius. All is well. I do realize that all are very busy. long for an oil change on my Prius. All is well. I do realize that all are very busy. More