Lithia Toyota of Medford

I've been getting my oil changed at this Lithia Toyota location for about two years and have had exceptional experiences every time! They never try to push other services even though it is time according location for about two years and have had exceptional experiences every time! They never try to push other services even though it is time according to the manufacturer calendar More

I had to have major work done on my tacoma and was given an estimate of 1 1/2 to 2 weeks for it to be completed. My tacoma was in the shop for one month. Not sure why it took so long but the fact that i had an estimate of 1 1/2 to 2 weeks for it to be completed. My tacoma was in the shop for one month. Not sure why it took so long but the fact that i had to get a rental car that cost me over $1500 dollars for the month really depressed me. Not to mention that i had to wait that month to get my tacoma back. The fact that this shop does not have loaner cars for customers will make me consider using another shop the next time i need major service done. Giving a customer a break in the price at a rental agency is not good enough. Having to throw away over $1500 for a rental car really upsets me. More

Joe is always super helpful and listens to my car’s needs. The team is Quick, efficient, and they do what they can within my budget. needs. The team is Quick, efficient, and they do what they can within my budget. More

Wonderful service as usual but the wait time was a bit long for an oil change on my Prius. All is well. I do realize that all are very busy. long for an oil change on my Prius. All is well. I do realize that all are very busy. More

Great service with a smile. Will continue to use their services in the future. Bryce (the manager) was extremely helpful in finding the right vehicle. services in the future. Bryce (the manager) was extremely helpful in finding the right vehicle. More

Pleasant people to deal with. Very honest and forthcoming. I just bought my third car from Lithia Toyota, primarily because I feel I can trust them and I can rely on them to make sure my car is forthcoming. I just bought my third car from Lithia Toyota, primarily because I feel I can trust them and I can rely on them to make sure my car is working well. More

The facility was clean and unusually sparsely populated. When I walked in the service managers were talking to each other and ignoring the three customers standing in front of the first service manager kios When I walked in the service managers were talking to each other and ignoring the three customers standing in front of the first service manager kiosk. one manager was helping everyone. More

All was good. What else can I say? I’ve been having you service my truck for 5 years now. And plan on having you continue. service my truck for 5 years now. And plan on having you continue. More

Tom was wonderful and very professional with me. He has called me several times to let me know exactly where my car is for service. He also let me know all the details of my insurance carrier. He was wonde called me several times to let me know exactly where my car is for service. He also let me know all the details of my insurance carrier. He was wonderful and hopefully will stay for a long time at your dealership. Good people are hard to find. Vicki Townsend More

Lithia experience is always a positive one.Thorough and Lithia experience is always a positive one. Thorough and pleasant in their communication. Sometimes a long delay for service, but that's due to th Lithia experience is always a positive one. Thorough and pleasant in their communication. Sometimes a long delay for service, but that's due to their popularity. More