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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 08, 2021

Brought our rav4 in for recall and an oil change. They rotated our tires for free. Great customer service.! Thank you for the comfortable seating area. More

by DMANDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 08, 2021

They made sure I was taken care of as soon as I drove up and I was in and out of there in no time. More

by SHANNON.YEAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Shannon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 08, 2021

Took our tacoma in for a oil change and recalls. They were also able to do an update on the transmission which helped alot, the only downside is that we should not have been charged for the update since More

by JohnR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts, John, about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 07, 2021

I drove in Saturday afternoon without an appointment.I I drove in Saturday afternoon without an appointment. I needed a headlight replaced. They got me right in and replaced it quickly. I was very satis More

by KATHLEEN_OLSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 07, 2021 -

Lithia Toyota of Medford responded

Thank you, Kathleen, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 07, 2021

Good folks at the counter checking in and checking out. Service was done when they said it would be done. Cost is too high for normal service. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 07, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 06, 2021

Always helpful. Very clear communication and friendly. Friendly and knowledgeable. Easy to talk to about mechanical issues even when your car isn't making the sound when in the shop More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Sep 06, 2021 -

Lithia Toyota of Medford responded

Pat, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 06, 2021

Services were quick and easy, and everyone at lithia was extremely friendly and helpful. Easiest oil change ever! I really appreciate the great services lithia provides! More

by KAYLAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 06, 2021 -

Lithia Toyota of Medford responded

Kayla, Thank you for your very kind review. Joseph and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 06, 2021

It's a friendly place. They are quick and thorough with there services. There never pushy and they don't just rush you though things like Lithia dodge. I would recommend Lithia toyota to anyone. Thank you! More

by B2BOGSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 06, 2021

Because I had appointment got me in on time and out before estimated time even though they were really busy, my car went in first More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Mark Grossman, Service Manager

September 06, 2021

Friendly and reliable. When I have an appointment for an oil change it takes just under an hour. Are helpful with other issues. No complaints. More

by MMIRESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 07, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

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