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Lithia Toyota of Medford

Medford, OR

4.5
4,811 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,811 reviews

September 09, 2021

We have purchased our last four cars there. Have always had great service from Skyler who is our salesperson of choice. He has always taken great care of us. More

by Dennisl22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy, Skyler Reagan
Sep 09, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Dennis. We're happy to hear Skyler was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Troy Kloke, General Sales Manager

September 08, 2021

Very helpful and professional,nice snd courtious people behind the counter,got me in and out in a pretty reasonable amount of time snd did a very good job More

by dwcardoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 08, 2021

I have nothing but good things to say with one exception. Their maintenance of the mask mandate was a bit spotty. And that concerned me because Both I and my husband are at risk. I saw one person who worked More

by Joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thank you, Joni, for taking the time to submit a review. We take pride in good customer service and are happy to see your 5-star rating. We are very disappointed to hear although that your recent experience did not meet your expectations. We take your feedback very seriously and if you would like to discuss your visit one-on-one please don't hesitate to reach out directly. Mark Grossman, Service Manager

Sep 09, 2021 -

Joni responded

I would very much like to talk with you. I will call you because I do not want to leave my phone here. However you probably have it and you have my name. So please feel free to give me a call at anytime.

September 08, 2021

Great service. Great staff. Definitely the kind of business I want to work with again. Thanks for all your superb help with my Toyota Tacoma truck! More

by LDJHALL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

September 08, 2021

Brought our rav4 in for recall and an oil change. They rotated our tires for free. Great customer service.! Thank you for the comfortable seating area. More

by DMANDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 08, 2021

They made sure I was taken care of as soon as I drove up and I was in and out of there in no time. More

by SHANNON.YEAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Shannon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 08, 2021

Took our tacoma in for a oil change and recalls. They were also able to do an update on the transmission which helped alot, the only downside is that we should not have been charged for the update since More

by JohnR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Sep 08, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts, John, about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 07, 2021

I drove in Saturday afternoon without an appointment.I I drove in Saturday afternoon without an appointment. I needed a headlight replaced. They got me right in and replaced it quickly. I was very satis More

by KATHLEEN_OLSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 07, 2021 -

Lithia Toyota of Medford responded

Thank you, Kathleen, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 07, 2021

Good folks at the counter checking in and checking out. Service was done when they said it would be done. Cost is too high for normal service. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 07, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 06, 2021

Always helpful. Very clear communication and friendly. Friendly and knowledgeable. Easy to talk to about mechanical issues even when your car isn't making the sound when in the shop More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Sep 06, 2021 -

Lithia Toyota of Medford responded

Pat, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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