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Lithia Toyota of Medford

Medford, OR

4.5
4,811 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,811 reviews

September 06, 2021

Services were quick and easy, and everyone at lithia was extremely friendly and helpful. Easiest oil change ever! I really appreciate the great services lithia provides! More

by KAYLAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 06, 2021 -

Lithia Toyota of Medford responded

Kayla, Thank you for your very kind review. Joseph and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 06, 2021

It's a friendly place. They are quick and thorough with there services. There never pushy and they don't just rush you though things like Lithia dodge. I would recommend Lithia toyota to anyone. Thank you! More

by B2BOGSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 06, 2021

Because I had appointment got me in on time and out before estimated time even though they were really busy, my car went in first More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Mark Grossman, Service Manager

September 06, 2021

Friendly and reliable. When I have an appointment for an oil change it takes just under an hour. Are helpful with other issues. No complaints. More

by MMIRESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 07, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 05, 2021

I had a nice time. I had tried to call ahead to make an appointment (as I usually have to do at the location I usually use) and got no answer and no call back for a few days. But when they did get back to More

by karlil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

September 04, 2021

Service was prompt, friendly and reliable at my most recent oil change. My vehicle was purchased here. Not all past service advisors have been as reliable because I was once urged to purchase new tire More

by KINGLIDIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

More
September 03, 2021

The salesman Luis was very nice and knowledgeable. I would recommend other people to call him. Other people we met treated us well and made our day very pleasant. More

by LINDAFUDDMILLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Sep 03, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

September 03, 2021

Outrageous service and part prices. Work was good. Quoted a front shock replacement $400 more than competitors . Oil change more expensive than quoted. Had appointment and still waited over 4 hours . More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Kyttle
Sep 20, 2021 -

Lithia Toyota of Medford responded

Thank you for bringing this to our attention. We will share your comments with the service team. Mark Grossman, Service Manager

September 03, 2021

John as usual takes care of me and my vehicle in a timely manner. I never have to worry about anything after that.. Thank you very much. More

by m1war
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 03, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 03, 2021

Chad was amazing to work with. He always takes such great care of us. We always appreciate how he always goes the extra mile for us. More

by TY68GTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Chad Soares, Armando Ledesma Jr.
Sep 03, 2021 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

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