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Lithia Toyota of Medford

Medford, OR

4.5
4,808 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,808 reviews

September 06, 2021

Friendly and reliable. When I have an appointment for an oil change it takes just under an hour. Are helpful with other issues. No complaints. More

by MMIRESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 07, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 05, 2021

I had a nice time. I had tried to call ahead to make an appointment (as I usually have to do at the location I usually use) and got no answer and no call back for a few days. But when they did get back to More

by karlil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

September 04, 2021

Service was prompt, friendly and reliable at my most recent oil change. My vehicle was purchased here. Not all past service advisors have been as reliable because I was once urged to purchase new tire More

by KINGLIDIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 06, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 03, 2021

The salesman Luis was very nice and knowledgeable. I would recommend other people to call him. Other people we met treated us well and made our day very pleasant. More

by LINDAFUDDMILLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Sep 03, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

September 03, 2021

Outrageous service and part prices. Work was good. Quoted a front shock replacement $400 more than competitors . Oil change more expensive than quoted. Had appointment and still waited over 4 hours . More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Kyttle
Sep 20, 2021 -

Lithia Toyota of Medford responded

Thank you for bringing this to our attention. We will share your comments with the service team. Mark Grossman, Service Manager

September 03, 2021

John as usual takes care of me and my vehicle in a timely manner. I never have to worry about anything after that.. Thank you very much. More

by m1war
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 03, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 03, 2021

Chad was amazing to work with. He always takes such great care of us. We always appreciate how he always goes the extra mile for us. More

by TY68GTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Chad Soares, Armando Ledesma Jr.
Sep 03, 2021 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

September 03, 2021

I scheduled my oil service and all aspects were handled efficiently and with care. Jarren did a great job communicating with me and all the folks in the service department were courteous and kind. More

by CASSANDRA91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 03, 2021 -

Lithia Toyota of Medford responded

Cassandra, Thank you! Jarren and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 02, 2021

Great, dependable service, as usual on my 2002 Tacoma. I have used this service department since purchasing the truck and have always been completely satisfied. More

by SJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Sep 02, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 01, 2021

Joe Lyttle was great! The 3 Star rating is from being unable to schedule online. Communication was clear. While at the dealership everything was very professional. More

by alanrjust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 01, 2021 -

Lithia Toyota of Medford responded

Alan, Thank you for taking the time to share your feedback with us. Joseph and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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