Lithia Toyota of Medford

Great, dependable service, as usual on my 2002 Tacoma. I have used this service department since purchasing the truck and have always been completely satisfied. have used this service department since purchasing the truck and have always been completely satisfied. More

Joe Lyttle was great! The 3 Star rating is from being unable to schedule online. Communication was clear. While at the dealership everything was very professional. unable to schedule online. Communication was clear. While at the dealership everything was very professional. More

I chose a Toyota dealer so that I would have someone familiar with my Highlander to look at the weird suspension clank that I had. That was the right choice. my technician, Saul, took me took me out in familiar with my Highlander to look at the weird suspension clank that I had. That was the right choice. my technician, Saul, took me took me out in the car for a test drive to check out the noise he also took me out afterwards to ensure that the work had been completed ,that is, that the noise was gone. And it was. I was concerned that being from out of state and in a bind I might get taken advantage of. However, I was treated very fairly and no parts had to be ordered and the work was completed in a timely professional manner. I clearly chose correctly correctly when I went to Lithia Toyota. I would like to add how great an asset Saul Is to the Lithia team . His experience, knowledge and integrity are something we all seek out in a mechanic or technician. Thank you Lithia for your help in an extremely frustrating situation. More

Jarred and everyone in the service department is exceptionally kind and professional. Even when they are very busy, they take excellent care of each and every customer. Thank you!!!!! exceptionally kind and professional. Even when they are very busy, they take excellent care of each and every customer. Thank you!!!!! More

It was great to get in and out for an oil change without an appointment. It was unusual to not have several lines of vehicles waiting to be serviced.. an appointment. It was unusual to not have several lines of vehicles waiting to be serviced.. More

Efficient and well organized workplace. However, no one, including staff, wore masks in the waiting room. Other than that, no complaints; excellent service and friendly staff. including staff, wore masks in the waiting room. Other than that, no complaints; excellent service and friendly staff. More

Always professional, never needed to make an appointment as they can fit me in if I get there early. Never a complaint from me, i will always come back. as they can fit me in if I get there early. Never a complaint from me, i will always come back. More

The detail on my car was amazing. The service in the service center was not. Nothing terrible, just was ignored by multiple people and when I was finally helped, they were annoyed I didn’t know who my s service center was not. Nothing terrible, just was ignored by multiple people and when I was finally helped, they were annoyed I didn’t know who my service advisor was and reluctant to look it up because I should have known. Felt like a lot of people working, but not a lot of people eager to help. More

Joe was the best. I came from out of town and he treated me like I was a regular. He explained everything to me patiently me like I was a regular. He explained everything to me patiently More

very well organized and responsive to questions. It was my first service visit. Despite high volume of customers, my service was completed within about three hours or less my first service visit. Despite high volume of customers, my service was completed within about three hours or less More