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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

August 29, 2021

My car was ready in less time than expected! People were nice and wearing masks. More

by roxielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 30, 2021 -

Lithia Toyota of Medford responded

Thank you for your business! We appreciate you taking the time to share your feedback with us. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

August 29, 2021

quick lube on my Avalon done quicklywhile I waited and quick lube on my Avalon done quickly while I waited and excellent service handled by Julia at the counter, and I continue to come in for fine serv More

by usualniceguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
julia
Aug 30, 2021 -

Lithia Toyota of Medford responded

Thank you, Stan, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 28, 2021

I changed dealerships and drove 4 hours to have my car serviced at Lithia Toyota. Great service. They even washed and vacuumed the car! I’ll be back! More

by Cris Chater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 28, 2021 -

Lithia Toyota of Medford responded

Thank you, Cris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

August 27, 2021

Jake took care of my concerns very quickly and had my car ready to go very quickly. He did a good job and I’m looking forward to working with him again. More

by Herman L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mayes
Aug 27, 2021 -

Lithia Toyota of Medford responded

Thank you, Herman! It's great to hear that Jake was able to quickly take care of your concerns. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 27, 2021

The Lithia Toyota located in Medford, Oregon is the best. Each service representative is ALWAYS courteous and efficient. The service department is why I purchased a 2021 Highlander from this dealership! More

by April Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 27, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate your business here at Lithia Toyota of Medford, April. Please let us know if we can be of any further assistance. Mark Grossman, Service Manager

August 27, 2021

Need to get a bigger oil change center, need to make a place just for oil changes. Site to small for the volume of vechiles More

by BOB2SUS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 28, 2021 -

Lithia Toyota of Medford responded

Thank you for your feedback. We sincerely value your business and hope you will give us another opportunity to serve you. Mark Grossman, Service Manager

August 27, 2021

People I worked with we’re really great and very good customer service. Helped as much as they could with the truck that I bought. More

by BRYANHESCOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio
Aug 28, 2021 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new truck, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

August 27, 2021

Excellent customer service for my recent oil change. Timely completion with a personal touch. More

by Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 28, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 26, 2021

We drove 2.5 hours to try to get a walk in appointment for service. Not only were we Able to squeeze in, but the staff was so friendly and had us in and out within an hour More

by Richrhodes587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle, Thomas Pitts
Aug 26, 2021 -

Lithia Toyota of Medford responded

Thank you, Rich, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Abe here at Lithia Toyota of Medford. Mark Grossman, Service Manager

August 26, 2021

Joe was very kind, efficient and overall just pleasent. I came in for an oil change and it was done in good time as well, I did not have to wait long. More

by brittanyjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 26, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Brittany, your feedback and rating mean a lot to us. We're glad Joe and the team were able to help, and we hope to see you again! Mark Grossman, Service Manager

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