
Lithia Toyota of Medford
Medford, OR
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We drove 2.5 hours to try to get a walk in appointment for service. Not only were we Able to squeeze in, but the staff was so friendly and had us in and out within an hour for service. Not only were we Able to squeeze in, but the staff was so friendly and had us in and out within an hour More
Joe was very kind, efficient and overall just pleasent. I came in for an oil change and it was done in good time as well, I did not have to wait long. came in for an oil change and it was done in good time as well, I did not have to wait long. More
Very busy but well organized and they seemed to move us along fairly quickly. My only criticism is that one young adult in line was not wearing a state mandated indoor mask and no one approached him and a along fairly quickly. My only criticism is that one young adult in line was not wearing a state mandated indoor mask and no one approached him and asked him to put his mask on. It was amazingly uncomfortable being in line next to him. More
Amazing communication, went above and beyond. They weren’t pushy or aggressive which made the car buying experience amazing and not stressful. The dealership even called to follow up and see if I had weren’t pushy or aggressive which made the car buying experience amazing and not stressful. The dealership even called to follow up and see if I had any questions or needed additional help with anything. More
Not having personally dealt with Lithia service before, and allowing a trusted friend to take in my vehicle, his opinion and mine concur in that it was well worth the trip down. Jake (svc. advisor) made su and allowing a trusted friend to take in my vehicle, his opinion and mine concur in that it was well worth the trip down. Jake (svc. advisor) made sure all my concerns were handled properly, and my instructions were followed exactly. They went even further and cleaned my windows and vacuumed the front of the cab for me …. nice touch and really appreciated. Thank you Lithia Toyota !! More
My service was fast and efficient. The new check-in process was nice. The results of my service were all good, so I'm happy. Lithia Toyota is always a great place to work with. process was nice. The results of my service were all good, so I'm happy. Lithia Toyota is always a great place to work with. More
Joe took great care of me and thoroughly explained what needed to be done and how long it would take. He also provided a quote on a tow hitch and offered to schedule my next appointment. Great guy and loo needed to be done and how long it would take. He also provided a quote on a tow hitch and offered to schedule my next appointment. Great guy and look forward to getting my tow hitch installed with him. More