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Lithia Toyota of Medford

Medford, OR

4.6
4,814 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,814 reviews

August 27, 2021

People I worked with we’re really great and very good customer service. Helped as much as they could with the truck that I bought. More

by BRYANHESCOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio
Aug 28, 2021 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new truck, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

August 27, 2021

Excellent customer service for my recent oil change. Timely completion with a personal touch. More

by Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 28, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 26, 2021

We drove 2.5 hours to try to get a walk in appointment for service. Not only were we Able to squeeze in, but the staff was so friendly and had us in and out within an hour More

by Richrhodes587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle, Thomas Pitts
Aug 26, 2021 -

Lithia Toyota of Medford responded

Thank you, Rich, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Abe here at Lithia Toyota of Medford. Mark Grossman, Service Manager

August 26, 2021

Joe was very kind, efficient and overall just pleasent. I came in for an oil change and it was done in good time as well, I did not have to wait long. More

by brittanyjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 26, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Brittany, your feedback and rating mean a lot to us. We're glad Joe and the team were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 26, 2021

Very busy but well organized and they seemed to move us along fairly quickly. My only criticism is that one young adult in line was not wearing a state mandated indoor mask and no one approached him and a More

by KWEISETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Aug 26, 2021 -

Lithia Toyota of Medford responded

Thank you for your honest feedback. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

August 26, 2021

Amazing communication, went above and beyond. They weren’t pushy or aggressive which made the car buying experience amazing and not stressful. The dealership even called to follow up and see if I had More

by JULIEANNEWISEFIELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Troy Kloke, Scott Weigand
Aug 27, 2021 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 26, 2021

Not having personally dealt with Lithia service before, and allowing a trusted friend to take in my vehicle, his opinion and mine concur in that it was well worth the trip down. Jake (svc. advisor) made su More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 27, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jake and the team, and we look forward to working with you again. Mark Grossman, Service Manager

August 25, 2021

My service was fast and efficient. The new check-in process was nice. The results of my service were all good, so I'm happy. Lithia Toyota is always a great place to work with. More

by MIKEM27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall who I worked with
Aug 26, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you, Mike, with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 25, 2021

They are very friendly and fast. Always courteous and take the time to listen. The waiting area is clean and accommodating. We love our RAV4. More

by LESLIECSCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 26, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Leslie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 25, 2021

Joe took great care of me and thoroughly explained what needed to be done and how long it would take. He also provided a quote on a tow hitch and offered to schedule my next appointment. Great guy and loo More

by eric.condello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 26, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business, Eric, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

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