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Lithia Toyota of Medford

Medford, OR

4.5
4,808 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,808 reviews

August 24, 2021

Julia was the best advisor I’ve had in a long time! Very professional and made my first time at Toyota a great one! Thank you Toyota Service for a great experience! More

by COURTNEYESPINOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 24, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Courtney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 24, 2021

Everyone was helpful and nice. They got me in and out very quickly. Waiting was clean and comfortable. Did a great job with my vehicle. More

by SHARPCASIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 24, 2021 -

Lithia Toyota of Medford responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

August 24, 2021

My service advisor, John was very helpful and got my name and vehicle info promptly entered into the dealer data base , service was done on time and John made excellent service recommendations More

by NONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 24, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 24, 2021

Have to say Medford Lithia Toyota is a strong presence in the valley. They have been here for a very long time and have proven their place in the market. We felt attended to but not overrun. Hara salesperson More

by GFUSEDNW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Our salesperson David young but very good and attentive, Brian Berg, Skyler Reagan
Aug 25, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

August 24, 2021

Scott was fantastic to work with. His follow up was great too. Good communication. Was able to text which I really appreciate. I love my new car! More

by KRISTILAMBERT0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Aug 25, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

August 24, 2021

Joe was very pleasant and helpful. Only a 10 minute wait to check in. The service was done quickly and that was appreciated. I worried it would be longer. More

by erynjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 25, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 23, 2021

We always have a great experience with Lithia Toyota! This was the first time bringing our VW Jetta in for an oil change. Love the convenience of the express service. More

by Mandy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 23, 2021 -

Lithia Toyota of Medford responded

Mandy, It's great to hear that Julia was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford for your service needs! Mark Grossman, Service Manager

August 23, 2021

Joe was able to get my service done efficiently and at a reasonable cost. Didn’t try to up-sell or tell me I needed more than what was necessary. Promised the car back in 2 1/2 hrs and he called when he sai More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 23, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Joe and our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

August 22, 2021

I arrived without an appointment.. John in service department was very accommodating and polite.. Arranged for transportation back to my home in Eagle Point, because my Toyota was going to take severa More

by Meeko dog
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 23, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. John and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

August 22, 2021

Joe in the service department was professional and courteous. Got my vehicle in at my appointment time. Vehicle was done within the projected timeframe. Overall, very good experience. More

by hlgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 23, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. Joe and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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