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Lithia Toyota of Medford

Medford, OR

4.6
4,814 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,814 reviews

August 24, 2021

Scott was fantastic to work with. His follow up was great too. Good communication. Was able to text which I really appreciate. I love my new car! More

by KRISTILAMBERT0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Aug 25, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

August 24, 2021

Joe was very pleasant and helpful. Only a 10 minute wait to check in. The service was done quickly and that was appreciated. I worried it would be longer. More

by erynjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 25, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 23, 2021

We always have a great experience with Lithia Toyota! This was the first time bringing our VW Jetta in for an oil change. Love the convenience of the express service. More

by Mandy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 23, 2021 -

Lithia Toyota of Medford responded

Mandy, It's great to hear that Julia was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford for your service needs! Mark Grossman, Service Manager

August 23, 2021

Joe was able to get my service done efficiently and at a reasonable cost. Didn’t try to up-sell or tell me I needed more than what was necessary. Promised the car back in 2 1/2 hrs and he called when he sai More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 23, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Joe and our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

August 22, 2021

I arrived without an appointment.. John in service department was very accommodating and polite.. Arranged for transportation back to my home in Eagle Point, because my Toyota was going to take severa More

by Meeko dog
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 23, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. John and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

August 22, 2021

Joe in the service department was professional and courteous. Got my vehicle in at my appointment time. Vehicle was done within the projected timeframe. Overall, very good experience. More

by hlgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 23, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. Joe and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 21, 2021

My experience Wednesday August 18, 2021 at Lithia Toyota was very positive. John McNerney, my service rep was very polite and thorough. He explained things to me that need to be fixed in the near future. More

by KATHLEEN_OLSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 22, 2021 -

Lithia Toyota of Medford responded

Thank you, Kathleen, for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 21, 2021

Benji Barringer was very helpful researching inbound vehicles and reserving for me the one I want for when it arrived onsite. The actual purchase process still took hours after the vehicle arrived and More

by KEVINC727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Steven Kahae
Aug 22, 2021 -

Lithia Toyota of Medford responded

Thank you, Kevin, for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we Benji was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

August 20, 2021

Excellent service but it took longer than I am used to. More bays would help. Waiting area was nice. Service representative was professional and follow up appointment scheduled. More

by RETIREDVETERAN89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 22, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

August 20, 2021

Kind and considerate. Kept me up to date on progress with my van😊 Thank you for the quick and efficient work. I really appreciated it. More

by PUNJAMMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 22, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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