Lithia Toyota of Medford

Joe in the service department was professional and courteous. Got my vehicle in at my appointment time. Vehicle was done within the projected timeframe. Overall, very good experience. courteous. Got my vehicle in at my appointment time. Vehicle was done within the projected timeframe. Overall, very good experience. More

My experience Wednesday August 18, 2021 at Lithia Toyota was very positive. John McNerney, my service rep was very polite and thorough. He explained things to me that need to be fixed in the near future. was very positive. John McNerney, my service rep was very polite and thorough. He explained things to me that need to be fixed in the near future. More

Benji Barringer was very helpful researching inbound vehicles and reserving for me the one I want for when it arrived onsite. The actual purchase process still took hours after the vehicle arrived and vehicles and reserving for me the one I want for when it arrived onsite. The actual purchase process still took hours after the vehicle arrived and was prepped before I came back to the dealer. More

Excellent service but it took longer than I am used to. More bays would help. Waiting area was nice. Service representative was professional and follow up appointment scheduled. More bays would help. Waiting area was nice. Service representative was professional and follow up appointment scheduled. More

Kind and considerate. Kept me up to date on progress with my van😊 Thank you for the quick and efficient work. I really appreciated it. my van😊 Thank you for the quick and efficient work. I really appreciated it. More

Great service, friendly, capable people. Comfortable waiing rooms with plenty of lighting. Clean restrooms with all bathroom paper products well stocked. Television viewing is available in the main wa waiing rooms with plenty of lighting. Clean restrooms with all bathroom paper products well stocked. Television viewing is available in the main waiting room. More

I .love their kind and and curteous. Service , as ll the mechanics are all very good workers and get people in and out with great efficiency mechanics are all very good workers and get people in and out with great efficiency More

I was treated very well, and my situation, ( I had a ride on that day, but not for the rest of the week) was accommodated. I have a new 2020 corolla hybrid which didn’t need much in the way of service, just on that day, but not for the rest of the week) was accommodated. I have a new 2020 corolla hybrid which didn’t need much in the way of service, just an oil change and inspection. I have no way of knowing if they actually did what they said they did, but they said they clean my front windshield, and they didn’t. It was just as dirty as before I brought it in With a big white spot from birds, etc. I didn’t see any evidence that my car had been sanitized although I’ll take their word for it. More

The service for my car went smooth and easy. Joe was very helpful and communicated well even though it was busy. My car service was done well. helpful and communicated well even though it was busy. My car service was done well. More

Efficient and courteous. Parking lanes on arrival are a bit chaotic, had to ask for help since the process for checking in was not obvious. bit chaotic, had to ask for help since the process for checking in was not obvious. More