Lithia Toyota of Medford

Efficient and courteous. Parking lanes on arrival are a bit chaotic, had to ask for help since the process for checking in was not obvious. bit chaotic, had to ask for help since the process for checking in was not obvious. More

Fast, efficient, and courteous. Completed the work on time and was knowledgeable about the work completed. time and was knowledgeable about the work completed. More

Lithia Toyota is a shining example of what a dealership looks like when nobody know what they are doing. First off they would not allow me to do a One Pay Lease. Second they were unable to figure out how t looks like when nobody know what they are doing. First off they would not allow me to do a One Pay Lease. Second they were unable to figure out how to register my vehicle in Florida, denied allowing me to do it myself, then agreed to title and register it in Washington. After driving away they notified me that they made a mistake with the tax rate and needed me to re sign the lease agreement days later after I had travelled across the country. From start to finish it took over 6 hours inside the dealership to get this deal done. 5 hours of that was them trying to figure out how to register my vehicle. Very disappointing experience. More

We recently had service on our 2020 Rav 4. all work was accomplished within the time we were give. The issue was resolved. special thanks to our sales rep, Tom, for his help. so nice to see a big smile fro accomplished within the time we were give. The issue was resolved. special thanks to our sales rep, Tom, for his help. so nice to see a big smile from him that just couldn't be hidden behind a mask. More

Great people, great experience, Super happy. Nathan, Brian, and JR excellent to deal with. Thank you for helping.us purchase my daughters first car. You went above our expectations. JR your the man. Brian, and JR excellent to deal with. Thank you for helping.us purchase my daughters first car. You went above our expectations. JR your the man. More

Typically, I have had great service at this dealership. However, miscommunication about the service required meant I need to bring my car back next week to get repaired. I'm still waiting for a call b However, miscommunication about the service required meant I need to bring my car back next week to get repaired. I'm still waiting for a call back on the cost of the repair from 4 weeks ago More

This is the 4th vehicle we purchased from Lithia Toyota of Medford. As each time before, the staff was friendly and not the least bit pushy. Buying a new car or truck can be stressful, but the staff at Lit of Medford. As each time before, the staff was friendly and not the least bit pushy. Buying a new car or truck can be stressful, but the staff at Lithia Toyota made it a simple process. We are completely satisfied with our new Toyota and would purchase another from them in the future. More

Early morning first come-first serve is a plus during times of heavy scheduling. times of heavy scheduling. More

We arrived in town with a 2004 Sienna that had cracked its engine and left to continue on our vacation with a 2012 Sienna. The service department diagnosed the problem quickly, despite an obvious high wor its engine and left to continue on our vacation with a 2012 Sienna. The service department diagnosed the problem quickly, despite an obvious high workload. We quickly pivoted to look at the dealership's stock of used minivans. The only one that fit our requirements had not even been cleaned for sale yet. We left about 24 hours after our initial arrival, able to continue on our journey of over 2,000 miles. We hauled stuff, shuttled seven people around for a day, visited colleges, and throughout, enjoyed the ride in our newer Sienna. Thanks, Toyota of Medford! The only thing they could have done to make it a better experience (other than lower the price ;-) was mask up. More

The team did a great job on a very busy Saturday morning. I had a reservation and was in and out in a reasonable time. I had a reservation and was in and out in a reasonable time. More