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Lithia Toyota of Medford

Medford, OR

4.6
4,814 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,814 reviews

August 17, 2021

This is the 4th vehicle we purchased from Lithia Toyota of Medford. As each time before, the staff was friendly and not the least bit pushy. Buying a new car or truck can be stressful, but the staff at Lit More

by seti1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Charlie Whitley
Aug 18, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

August 16, 2021

We arrived in town with a 2004 Sienna that had cracked its engine and left to continue on our vacation with a 2012 Sienna. The service department diagnosed the problem quickly, despite an obvious high wor More

by kenmccroskey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Joshua Walton, Thomas Pitts
Aug 16, 2021 -

Lithia Toyota of Medford responded

Ken, Thank you so much for your wonderful service review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 16, 2021

The team did a great job on a very busy Saturday morning. I had a reservation and was in and out in a reasonable time. More

by Michelle0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie 5 stars
Aug 16, 2021 -

Lithia Toyota of Medford responded

Michelle, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 16, 2021

High volume in service but they keep up with it. Hand off at lunch hour caused minor delay after job was done. Glad I had your service option though. More

by DAVIDCOOLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 17, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 16, 2021

Early morning first come-first serve is a plus during times of heavy scheduling. More

by Mcfaddeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 16, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Jarren was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 14, 2021

I was pleased with the service, even though it was super busy they handled it well and were very efficient! Another guy helped me when I came to get my car because Joe was busy, but I am not sure his name. More

by Irigoyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 15, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

August 13, 2021

They are good but greedy. Try to work in deals without fully disclosing that adds overall cost to your purchase. Will work a discount but the discount doesn’t do much in the long run with their high price More

by DYLANJKWIAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Aug 13, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your honest feedback, Dylan! We truly appreciate your business here at Lithia Toyota of Medford and we hope you will give us another opportunity to serve you. Please don't hesitate to reach out if you need anything else or if you would like to discuss your concerns in more detail. Mark Grossman, Service Manager

August 13, 2021

From the moment of walking onto the lot to driving off in a new vehicle and leaving my old vehicle behind as part of a trade-in, Benji and the entire team provided superior service. I can't say enough about More

by Lise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Armando Ledesma Jr., Charlie Whitley
Aug 13, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful feedback for our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

August 13, 2021

I called multiple shops in Medford Oregon and could not get my car in for up to 2 weeks. Lithia got me in the same day and I had my car back that afternoon More

by teena1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 13, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this fabulous review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

August 13, 2021

Friendly and helpful at service desk. Had my vehicle ready by the time they approximated for me. Very easy and convenient experience all around. Thanks! More

by EmmBee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 15, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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