Back

Lithia Toyota of Medford

Medford, OR

4.6
4,814 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,814 reviews

August 12, 2021

Another outstanding experience bringing my truck in for service. There was quite a lineup of cars even before the service department was officially opened but they got my truck in really quickly. Jarren More

by webie0731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 12, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarren met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 12, 2021

I have been using Tom now for many years and he continues to provide excellent service for me, returning my voicemails promptly and getting me in and out quickly. More

by STEPHANIEHOPE2002
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Aug 12, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business, Stephanie, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

Aug 12, 2021 -

STEPHANIEHOPE2002 responded

Thanks Mark, but of course you are sorely missed as well since you were an amazing service rep for me. I know you're killing it though as the service manager. Thanks again for assigning Tom to me when you left 😊

August 11, 2021

Joann mcnerny is super friendly and very helpful. He is always very friendly and we know our car is in good hands. Thank you very much More

by Janelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you, Janelle, for your business and this review. We're happy to hear that John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

August 11, 2021

Lithia Toyota was awesome to work with~ Tom handled my appointment and was efficient and communicated well. Great experience!! I highly recommend visiting this dealership. More

by Sdeats2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and the team, and we look forward to working with you again! Mark Grossman, Service Manager

August 11, 2021

Jarren was great. The service department was terribly busy, but Toyota was serviced quickly. I was also offered a shuttle service. Best service I’ve received at a dealership. More

by abradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 11, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Jarren and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 11, 2021

It's been a pleasure to have my Toyotas serviced for the past 13 years at Lithia. Jarren carries on a tradition of excellent service and attention. More

by STEVEN.D.MESSNER
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Steven. We're glad to hear Jarren delivered such a great experience! Mark Grossman, Service Manager

August 11, 2021

Very professional and prompt! I appreciated the input of what is recommended for the service and not being pressured into additional expenses. Jarren is very helpful! More

by KELLSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

August 11, 2021

I bought my third vehicle from these guys. Always the best in service and customer relations. Easy to deal with, friendly, fast and willing to go out of the way for you. More

by MADITGUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zelecki, Evan Seegmiller
Aug 11, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you enjoy your new vehicle. Troy Kloke, General Sales Manager

August 11, 2021

Best experience buying a car I have had. No pressure, easy communication and very helpful through the buying process. I’m very happy with my experience. More

by KARLEEJVANIERSEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

August 11, 2021

I brought my truck in for warranty work I told him what was wrong they said it would take an hour or more to find out what they needed to do it took about an hour and then they came to me and told me that More

by AAAPOSTOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Thomas Pitts
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your review! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

...
233
...