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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

August 11, 2021

Jarren was great. The service department was terribly busy, but Toyota was serviced quickly. I was also offered a shuttle service. Best service I’ve received at a dealership. More

by abradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 11, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Jarren and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

August 11, 2021

It's been a pleasure to have my Toyotas serviced for the past 13 years at Lithia. Jarren carries on a tradition of excellent service and attention. More

by STEVEN.D.MESSNER
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Steven. We're glad to hear Jarren delivered such a great experience! Mark Grossman, Service Manager

August 11, 2021

Very professional and prompt! I appreciated the input of what is recommended for the service and not being pressured into additional expenses. Jarren is very helpful! More

by KELLSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

August 11, 2021

I bought my third vehicle from these guys. Always the best in service and customer relations. Easy to deal with, friendly, fast and willing to go out of the way for you. More

by MADITGUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zelecki, Evan Seegmiller
Aug 11, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you enjoy your new vehicle. Troy Kloke, General Sales Manager

August 11, 2021

Best experience buying a car I have had. No pressure, easy communication and very helpful through the buying process. I’m very happy with my experience. More

by KARLEEJVANIERSEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

August 11, 2021

I brought my truck in for warranty work I told him what was wrong they said it would take an hour or more to find out what they needed to do it took about an hour and then they came to me and told me that More

by AAAPOSTOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Thomas Pitts
Aug 11, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your review! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 10, 2021

It's always a pleasure working with John. He is personable, professional, and represents the dealership in a very positive way. Please give him a raise immediately! More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 10, 2021 -

Lithia Toyota of Medford responded

Walter, Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

August 10, 2021

Charlie Whitley and Brian make buying a new vehicle easy and a fun experience. No pressure at all, friendly and knowledgeable advice and help always! Thank you!! More

by MotherOf3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Evan Seegmiller, Charlie Whitley
Aug 10, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Charlie and Brian were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

August 09, 2021

Everyone was friendly and service was prompt. I cannot remember the name of the female who checked me in, but she was really nice and made sure I was schedule for a recall part on my car also. More

by STOLJENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of employee name
Aug 09, 2021 -

Lithia Toyota of Medford responded

Thank you for your review! Customer service is always our number one priority, and we're happy to hear that we met your expectations in a timely manner. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

August 07, 2021

Easy to deal with abd very customer friendly. I had a bad experience with this dealership when I was 20. Now I'm 43 and tried again and it was awesome! Definitely recommend! More

by HOWELL144
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Cate MacPherson, Charlie Whitley
Aug 08, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

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