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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

August 07, 2021

Same as any other dealer seems nice til you sign those papers. Made me put more of a down payment after saying what I put down was goin to be enough. Called a week later saying they needed another 1000 to More

by PAULWALL903
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucus was nice, Bryce Beatty, Cate MacPherson, Dennis Kane, Evan Seegmiller
Aug 25, 2021 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience, Paul, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

August 07, 2021

Joe Kyttle is so friendly and helpful. He is knowledgeable and sincere. He's helped us before and was super troubleshooting a battery issue and was honest to say the accurate status and that at More

by Patricia F Serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Aug 08, 2021 -

Lithia Toyota of Medford responded

We are very happy Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

August 06, 2021

Scott always does a great job! Excellent customer service! Would def recommend to friends. I will be returning for my future Toyota service needs! Thanks! More

by Jonah M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Aug 07, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Scott always delivers such a great experience! Thank you for helping to spread the word about us. We're here for you anytime, Jonah! Mark Grossman, Service Manager

August 06, 2021

This was a great buying experience. Everyone was super friendly and works hard to help me buy my new car. I can’t say it was fast but it was friendly! More

by JASON23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
Aug 07, 2021 -

Lithia Toyota of Medford responded

Thank you for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Jason! Troy Kloke, General Sales Manager

August 05, 2021

Very good car buying experience. Sal and Charlie were great. We love our new Highlander! More

by Johnrollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal, John Oppy, John Matthew Uri, Charlie Whitley
Aug 05, 2021 -

Lithia Toyota of Medford responded

John, Thanks for sharing your thoughts about your experience working with Sal and Charlie here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

August 05, 2021

Staff was friendly, courteous and efficient! Very good car buying experience .I’ve gone to Toyota for several years and have always had a great experience. More

by QDEHLINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, Armando Ledesma Jr.
Aug 05, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

August 04, 2021

Skyler is a pleasure to work with and everyone else at the dealership was very friendly. I was in the dealership only a short time and there was no haggling. More

by JACKIELGIBBONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Skyler Reagan
Aug 04, 2021 -

Lithia Toyota of Medford responded

Jackie, We are very happy to hear Skyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

August 04, 2021

It was more than 15 minutes after I seen my car was finished before I was able to talk to the Oil change service person, they were busy. The people in the service department were not busy and could of More

by TIGGERCRAZE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar - 5 stars she was great to work with.
Aug 05, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 02, 2021

I’ve gone to Toyota for several years and have always had a great experience. I usually go for oil changes and they’re always professional and helpful. More

by LISAV314583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Aug 02, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We appreciate your business, Lisa. Mark Grossman, Service Manager

July 30, 2021

Easiest car buying experience I’ve ever had. The staff was very friendly and not pushy or pressuring you to make a purchase. I would purchase from them again. More

by KRAFTALISSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Steven Kahae
Jul 30, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

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