
Lithia Toyota of Medford
Medford, OR
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Timely, finished ahead of time, called when finished, on budget basic oil change tire rotation. No problems or issues, did NOT try to sell me what I did not want budget basic oil change tire rotation. No problems or issues, did NOT try to sell me what I did not want More
I came in late on a hot, Saturday afternoon with a dead batter. The service department was slammed with customers. Despite this, Joe was able to get to me quickly and got things moving. He arranged a sh batter. The service department was slammed with customers. Despite this, Joe was able to get to me quickly and got things moving. He arranged a shuttle to get me home and one to pick me up. He identified that no additional service was needed beyond an oil change. He was very professional, efficient and polite. More
I have been coming here for over 20 years. I am always treated well. And they do a good job with my Tundra. I am always in and out quickly. treated well. And they do a good job with my Tundra. I am always in and out quickly. More
the servicing was completed as promised & happily the A/C was covered by warranty. Jake was very pleasant to deal with. My only complaint would be a lack of communication. It is nearly impossible to get a was covered by warranty. Jake was very pleasant to deal with. My only complaint would be a lack of communication. It is nearly impossible to get anyone on the phone for updates. More
Jake was a great service manager. Communicated regularly with updates on back ordered parts, gave me realistic timelines and Great customer service! Arrange for shuttle when I needed it. with updates on back ordered parts, gave me realistic timelines and Great customer service! Arrange for shuttle when I needed it. More
We went in to make an appointment to get an oil change for my 2021 Sequoia and ended up trading in my 2018 Sequoia for a 2021 Rav4 for my wife. for my 2021 Sequoia and ended up trading in my 2018 Sequoia for a 2021 Rav4 for my wife. More
Lithia Toyota provided a great service experience as always. They have a knowledgeable staff who are helpful and friendly. I always appreciate all the people there. always. They have a knowledgeable staff who are helpful and friendly. I always appreciate all the people there. More
Great service. Joe explained everything very clear and very polite. He has helped us in the past and was very efficient. Good customer service skills. very polite. He has helped us in the past and was very efficient. Good customer service skills. More
Took my car in for maintenance. As always - excellent customer service! John is so knowledgeable and personable. It’s so nice to be able to trust that my car is reliable hands. Thank you John and the To customer service! John is so knowledgeable and personable. It’s so nice to be able to trust that my car is reliable hands. Thank you John and the Toyota team! More