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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

July 22, 2021

Very nice and thorough with the sale, helped me with every question I had and helped me get financed fairly. I am very happy with my purchase and their customer service. More

by JEW361
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Templer, Skyler Reagan
Jul 22, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Skyler, Greg and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

July 22, 2021

I did one already how many more due you need, please let me know, I love playing golf more then doing these surveys, this is the 3 one I have done More

by GLFNUT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 22, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

July 22, 2021

My experience with Lithia Toyota of Medford was good. My only gripe is a general one...it seems to take forever (hours!) to go through the process of buying a vehicle, even when the purchase is uncompl More

by SSVERN09
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Jul 23, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

July 21, 2021

Was greeted by Mr. Brown & he handled my app't with courtesy & efficiency. He was very knowledgeable & i was treated with the utmost of respect. Was given an approximate time when my vehicle would be r More

by GRTDANE10742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 22, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Jarren and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

July 21, 2021

Service itself was fine, but I was dismayed to see no staff wearing masks. Jackson County has had the highest Covid case counts on Oregon multiple days in the past week, despite not having the largest co More

by TREKKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 22, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

July 20, 2021

Check was simple, John is a good communicator, wait time was about what he said it’d be, indicating he’s familiar with Servicing practices More

by cottler
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jul 21, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

July 16, 2021

The staff was professional and friendly, the work was done well and was done on time. I appreciated the updates while the work was being completed. More

by BURTONS2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jul 18, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a five-star review. We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

July 16, 2021

Skyler Reagan went beyond to ensure the sale. I will be sure to pass on our great service we received from Skyler and Lithia Toyota. I will buy our next New car More

by Carolyn Green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Skyler Reagan
Jul 18, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new purchase, Carolyn! Thank you for your business and this five-star review. We're happy to hear that Skyler was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

July 15, 2021

Our sales person made this a positive experience for someone who typically hates dealing with sales people. I would buy there again just four him. More

by CATPREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Walton
Jul 15, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Joshua and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

July 14, 2021

I took my Avalon in for oil change service. I had an I took my Avalon in for oil change service. I had an appointment and it took only about an hour or hour and 15 minutes. Fast and good service expe More

by JNEWELL34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia, Service Writer
Jul 14, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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