
Lithia Toyota of Medford
Medford, OR
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I waited at dealership. Work was done in about an hour, as predicted. Job was done well and looks great. Service Rep Tom was great to work with. as predicted. Job was done well and looks great. Service Rep Tom was great to work with. More
Charlie is the best. I honestly appreciate his patience and guidance he had for us. Coming from Nevada I was skeptical about this whole process but he seriously made it so easy. I know for now on I’m going and guidance he had for us. Coming from Nevada I was skeptical about this whole process but he seriously made it so easy. I know for now on I’m going to recommend him to all my family and friends. It’s worth the drive. Charlie if you see this, thank you again I love the truck More
A nice experience all around. Made a reservation, got there and it was crowded but people who reserve for a certain time get that time versus "walk-in" customers. Worked for us, the process was easy onl there and it was crowded but people who reserve for a certain time get that time versus "walk-in" customers. Worked for us, the process was easy online and we went away happy from our "life-time" oil change in our 2017 Tundra. Thanks service guys! More
We drove 7.5 hours from Richland, WA to buy a vehicle from Scott. He was awesome! I know dealerships are selecting to only sell cars to local customers to obtain repeat business, but I enjoyed this pur from Scott. He was awesome! I know dealerships are selecting to only sell cars to local customers to obtain repeat business, but I enjoyed this purchase to the point, I’d drive 7.5 hours each way to buy a car from him again. More
Awesome service quick and painlessIn and out barely had Awesome service quick and painless In and out barely had time to read my book Making an appointment is well worth it. No waiting in line Awesome service quick and painless In and out barely had time to read my book Making an appointment is well worth it. No waiting in line More
Ok I know how tough it was to just locate a used low mileage truck. I went from one dealer to another .Found a few but no one willing to really lsten to my fair offers . Then I came to Lithia toyota of mileage truck. I went from one dealer to another .Found a few but no one willing to really lsten to my fair offers . Then I came to Lithia toyota of Medford. First off I must say you need to retain :Luis R. This fellow was so honest with us and throughtly explained the times we where buying in. All inventory that we were looking to was scarce everywhere and it may not be the right time to buy a used truck. I get it. He showed us what he had available in the lines we were asking for . Just didn't have much to offer so he really did listen to us. I explained that I normally drive Toyota now and we were asking for Fordsamd Nissan Well he showed us a few trucks close to what we were looking for but in step up models or more mileage. I asked him about what he had in Toyota that would exceed my towing range. He brought up our Tundra that we purchased. He listened to our offer and told us that it was a certified vehicle. He exclaimed it certification and we were able to meet on a price. . It ends up that he was correct in all that was explained reveiwed the costs and the benefits. We have a truck now to move with . It exceeds all our expectations So what can I say, Luis R is an honest salesmen which there are a few. So please keep him on . We are extemely pleased with our 2020 Tundra Limited purchase. The timing was right for us Luis, and I appreciate your concern. We are NOW proceeding with our move to Oregon. So ... Thank You So Much Barry & Sheena Harmeson Geyserville Californiua More
Both Brian and David went out of their way to make my purchase an enjoyable experience!!!! I highly recommend working with them! Will definitely tell friends and family. purchase an enjoyable experience!!!! I highly recommend working with them! Will definitely tell friends and family. More
It was a good experience and I would recommend the dealership to my friends and family looking to purchase a new or used vehicle when they are looking. dealership to my friends and family looking to purchase a new or used vehicle when they are looking. More
Lithia Toyota Staff were nothing short of extraordinary. Joe K in the service department really helped me on multiple occasions making sure I understood the service needed and gave me options. Chad in Sales Joe K in the service department really helped me on multiple occasions making sure I understood the service needed and gave me options. Chad in Sales was also super helpful. As we waited on my car service, he talked to us about our interests in trading in or just getting a new car. He was attentive and also really listened to what we were looking for in a car. I have had other Lithia places run my credit without me fully approving or committing to it and that has made me very weary. Chad was trustworthy and let us dictate what we wanted rather than promise something which was a complete lie. I really appreciate everyone I have spoken to at Lithia Toyota here and it has really made me want to continue bringing my business there. More
Friendly professional staff, efficient service. Although the Service Dept was very busy my oil change was completed quickly and I did receive a phone call to let me know if was ready. Enjoyed working with T the Service Dept was very busy my oil change was completed quickly and I did receive a phone call to let me know if was ready. Enjoyed working with Tom. More