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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

July 06, 2021

Got tons of friendly support from your employees to pick out the right car for me. Everyone involved made sure that my car buying experience was as stress free and as straightforward as possible. More

by KASEYMICHELLEROBERTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Walton, Charlie Whitley
Jul 06, 2021 -

Lithia Toyota of Medford responded

Kasey, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

July 03, 2021

The folks at Lithia Toyota of Medford made our new car purchase a pleasant, easy experience. No high pressure, just good service...and we love our new Toyota. More

by HAPPY2BGROUNDED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Skyler Reagan
Jul 04, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

July 03, 2021

The service manager I dealt with was very helpful and the service was done in a professional manner. One extra nice experience was that a nice woman came out when I first got to my appointment and helped me More

by thetreehouse541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice young lady =-), Thomas Curphey, Jarren Brown
Jul 04, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

July 02, 2021

Received great customer service from Luis, not pushy, honest. I wanted to make it a quick ordeal as it was my fifth dealership of the day. I told him what I was looking for and he took me to the perfect More

by Kellysnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Jul 04, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Kelly, for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

July 02, 2021

Joseph was able to squeeze me into your busy schedule. He saved me a second trip up from Ca.. Price for changing headlight bulb is surprisingly good. More

by THOMPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jul 02, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

July 02, 2021

I always receive excellent service at Toyota in Medford. Easy to schedule. Staff are friendly, professional and thorough. Wouldn’t take my car anywhere else More

by MILLERCYNDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Thomas Pitts
Jul 02, 2021 -

Lithia Toyota of Medford responded

Thank you, Cyndi, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

July 02, 2021

They did a great job of taking care of our sale paperwork in a timely manner and making us feel welcome. More

by morgan-brayengr
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Jul 02, 2021 -

Lithia Toyota of Medford responded

Thank you, Morgan, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

July 01, 2021

I was looking for a Toyota RAV4 Hybrid in a very rare color (Blue Flame). I found one was coming into Lithia Toyota and put a deposit down. The car was delayed at railyard inspection for a while, but Sco More

by JEFFSOESBE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Jul 01, 2021 -

Lithia Toyota of Medford responded

Jeff, It's fantastic to hear that we provided you with great customer service while assisting you with your new Toyota RAV 4 Hybrid! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 30, 2021

Superb service, attentive genuine friendly and knowledgeable personnel that focus on customer needs and support. I have never had a better interaction with a car dealership anywhere and I have see More

by AARDVARKDINERS33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, David Solorio, Evan Seegmiller, Luis Rodriguez
Jun 30, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new purchase! Thank you for your business and this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to having you as one of our valued customers for years to come. Troy Kloke, General Sales Manager

June 30, 2021

Charley Whitley handled the initial contact and set up a test drive. He was very courteous and professional. After I purchased the vehicle Charley followed up on an item regarding a missing second key. More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr., Charlie Whitley
Jul 01, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Charlie and our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

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