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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 16, 2021

Joe was super helpful. Service was expedient. Space was quiet for getting things done while I waited. Car is now happy for another few thousand. More

by Russell
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jun 16, 2021 -

Lithia Toyota of Medford responded

Russell, We are very happy to hear Joe provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 15, 2021

We worked with two very kind and educated sales people who made us feel very confident in our Car choice. When our original sales person found that he was not going to be available he made sure that we wo More

by katyschneider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Nate , Evan Seegmiller
Jun 16, 2021 -

Lithia Toyota of Medford responded

Thank you, Katy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

June 14, 2021

The salesman was very friendly and I enjoyed working with him my only complaint is that the the car had a low tire and they had no way of airing it up because the shop was closed they could not access an air More

by MEANJENE40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg
Jun 14, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We're happy to hear you enjoyed your experience with your salesman. We're sorry about your low tire pressure. If you would like to discuss this further, please reach out to us at your convenience. Thank you for your business, Jene. Troy Kloke, General Sales Manager

June 12, 2021

I went to Lithia Toyota to purchase a 2017 Kia Sorento. The test drive went really good then they did what they do and made it happen so I could drive away with my new Kia and they were able to get it to m More

by FATJAKESTATTOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, John Matthew Uri
Jun 12, 2021 -

Lithia Toyota of Medford responded

Thank you for your review! Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you enjoy your new Kia Sorento! Troy Kloke, General Sales Manager

June 12, 2021

My last three experiences at Toyota service department were terrible. When I called yesterday to address some things with the service manager and told him a little of what happened, he had no response at More

by JAY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Knuepel, Jarren Brown, Thomas Pitts
Jun 29, 2021 -

Lithia Toyota of Medford responded

I am sorry that you didn't have a more satisfying experience and apologize for any inconvenience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mark Grossman, Service Manager

June 10, 2021

My oils service was completed fast and a comfortable waiting area. Jarren was knowledgeable and answered all my questions. I will definitely be a return customer. Thank you. More

by Kelleem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jun 10, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jarren and the team, and we look forward to working with you again! Mark Grossman, Service Manager

June 10, 2021

John Mc Nerny is always great to work with. Truck was completed in the the time frame I was told. Service was excellent. I always refer friends for the excellent service & customer service. More

by rrdor040105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 10, 2021 -

Lithia Toyota of Medford responded

It's great to hear that John and the team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 09, 2021

Brian Berg and Josh Walton were great to work with. They made buying a car a painless experience. And, I love my new Toyota Venza! More

by padesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Joshua Walton
Jun 09, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear that Brian and Josh were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy your new Venza! Troy Kloke, General Sales Manager

June 09, 2021

Tammy gets all my praise. I had to bring my car back because of a fan noise. She came into my car with me and we figured out it was the seat fan that someone had switched on. She listened and was kind a More

by padesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy gets 5 stars!
Jun 09, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Tammy had the opportunity to work with you, and we are happy that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else! Mark Grossman, Service Manager

June 09, 2021

As always, the staff at Medford Toyota was excellent. Sales process was easy, staff were awesome, & my new vehicle is better than the last one! More

by JENYAHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, John McNerny, Chad Soares, John Matthew Uri, Kareem Duncan, Troy Kloke, Charlie Whitley, Joseph Kyttle
Jun 09, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Jen! We're glad to hear we delivered such a great experience and are thrilled that you love your new vehicle! Troy Kloke, General Sales Manager

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