Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

June 08, 2021

Service was great as usual. I was taken promptly and was out in less than an hour. Service writer, Joe was great. looking forward to my next service visit. More

by FLYTIE8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jun 08, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 08, 2021

Generally speaking the performance is unremarkable. However, because of the inordinately high cost of service at Lithia, we have transferred our general service activities to another local service fac More

by alanjournet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Grossman, John Oppy
Jun 25, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts with us, Alan. We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership, and we'll take your pricing feedback into account. Please let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mark Grossman, Service Manager

June 06, 2021

Jarren was very helpful getting me in & out for an oil change and tire rotation, thanks very much for your customer service in a timely manner More

by myjullian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jun 07, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 06, 2021

Everyone is friendly and helpful. Fast and efficient. I feel that I'm getting service that I can depend on and will pass your work ethic on to others. More

by RANCHER0
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Jun 07, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 06, 2021

Consistently excellent in both quality of service and customer relations. Professionalism and friendliness are compatible qualities at Lithia Toyota. It is an agency with people you can trust. More

by Frank
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 07, 2021 -

Lithia Toyota of Medford responded

Thanks, Frank, for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

June 05, 2021

Thanks for the great service. Didn't plan on buying a new Tacoma but when we did the transaction was made easy by Chad. Truck arrived and everything was completed without any delays. More

by Robert
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, John Oppy
Jun 07, 2021 -

Lithia Toyota of Medford responded

Thank you, Robert, for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congrats on your new Tacoma! Troy Kloke, General Sales Manager

June 04, 2021

Joe in the service department was fantastic!! So friendly, genuinely interested and hones!!! Whew, what a refreshing change. He was wonderful!!!! He deserves recognition!! Thank you Joe :) Patricia More

by Patricia F Serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jun 04, 2021 -

Lithia Toyota of Medford responded

Patricia and Jim, Thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 04, 2021

The service dept. as always are ready to serve and make you feel special. Their service is fast clean and reliable. Thanks again for a wonderful experience. More

by George Berry
Recommend Dealer
Yes
Employees Worked With
John McNerny, Deanna Jackson
Jun 04, 2021 -

Lithia Toyota of Medford responded

Thank you, George, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

Jun 06, 2021 -

George Berry responded

Keep up the good work Mark!!..... You guys are the best.....George Berry

June 04, 2021

Always have a great visit! Team is always kind and helpful! Making an appt. Is the way to go. Walk-ins can take a while. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Thomas Pitts
Jun 05, 2021 -

Lithia Toyota of Medford responded

Will, thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 04, 2021

Everyone was great. Was able to drop off early bird walk-in and was finished in 2-hrs. I picked up over lunch. Was perfectly smooth. More

by MARK.TURNER7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Oppy, Thomas Pitts
Jun 05, 2021 -

Lithia Toyota of Medford responded

Mark, thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

...
244
...