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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 03, 2021

In 8 years , I have always had a good experience having my car serviced. A number of times, my car was completed early, but never late. I appreciated Scott this last visit, as well as all of the service me More

by LOTUSFLIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Jun 03, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 03, 2021

I had a great experience especially considering it was for a spur of the moment decision. The team really worked with me to achieve my personal car goals and still stay within my financial constraints. More

by ELIZABETHZICKMUND.MD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, John Matthew Uri
Jun 04, 2021 -

Lithia Toyota of Medford responded

Dr. Zickmund, Thank you so much for your wonderful review! We are thrilled that Chad had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

June 03, 2021

Hassle free experience with exceptional member service. Each step of the way through our new car buying process we received outstanding support. Every person we encountered treated us with respect and prof More

by Athena
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Jun 04, 2021 -

Lithia Toyota of Medford responded

Athena, Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

June 03, 2021

Quick and painless car buying process. Benji did a great job working out a good deal. Would definitely consider buying another vehicle from Lithia Toyota Medford. More

by TREYDBRAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Joshua Walton
Jun 04, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. Benji and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

June 02, 2021

Great experience in both service and sales departments! Scott started the great treatment in the service process with my Tundra. Was worried for a moment that we might not be asked about needing help regar More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, John Oppy, Scott Knuepel
Jun 02, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

Jun 02, 2021 -

Robert responded

It really was our pleasure. Just waiting on our truck now. Robert

June 02, 2021

Good service was nice and sweet love the car I got Nissan from them got a good deal from my van it was hard but good More

by RODRJOEL80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Jon Vevera
Jun 02, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. John, Jon and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Congratulations on your new van! We appreciate your review! Troy Kloke, General Sales Manager

June 02, 2021

John is always great. I was told that the job would take approximately 3-4 hours. But it only ended up taking about 2. Customer service is always the best here. More

by Amandamurphy25
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jun 02, 2021 -

Lithia Toyota of Medford responded

Amanda, Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great service experience! Mark Grossman, Service Manager

June 02, 2021

Very fast and efficient service and John explains everything that will be done. Since I bought first Toyota back in the early 2000's I always bring my car to the dealer for service. It's the best! More

by quiltingtwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jun 02, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for John and our service team, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

May 30, 2021

Love my lifetime oil change. I always receive courteous and efficient service. I know my car is being regularly being taken care of. Thank you More

by MALARSON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart, John McNerny
May 31, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John and our team were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 29, 2021

My oil change service was timely. My sales person courteous and professional. Your mechanic had good recommendations for safety measures to be completed at next visit More

by topolic4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
May 29, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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