Lithia Toyota of Medford

Great experience. Was in and out in less the 3hr. Quickest tine ever at a dealership. Will consider going back when the time comes. Recommended for sure. Quickest tine ever at a dealership. Will consider going back when the time comes. Recommended for sure. More

It was packed (very busy) but Thomas was able to get me in and out. I had an appointment so that was the ticket. I am glad they wrote everything down that was performed on the 60,000 mile maintenance becau in and out. I had an appointment so that was the ticket. I am glad they wrote everything down that was performed on the 60,000 mile maintenance because I thought of questions afterwards. It was just one of those hectic days but in general the service is always great! Shuttle person (Bart) was very patient and funny too. Kudos to the Green team! PW More

It was a very smooth process to get the vehicle in for work. The staff was friendly and Tom Pitts was very professional. Vehicle was ready ahead of expected timeline. work. The staff was friendly and Tom Pitts was very professional. Vehicle was ready ahead of expected timeline. More

John Oppy and the whole dealership staff are fantastic. They provide great service with a friendly smile. All my concerns are tackled with diligence. Thank you all. fantastic. They provide great service with a friendly smile. All my concerns are tackled with diligence. Thank you all. More

I came in after I had made an appointment online. He was not able to see the appointment but still got me in promptly. Very friendly and helpful not able to see the appointment but still got me in promptly. Very friendly and helpful More

Good service. You feel at home in how they deal with you. I definitely will be dealing with them for a long time. Thank you again for your help in making this a easy transition in getting a new car. Two thum I definitely will be dealing with them for a long time. Thank you again for your help in making this a easy transition in getting a new car. Two thumbs way up!!! More

Aaron was really nice to work with, friendly and helpful. Our time on the lot, and purchase was smooth and efficient which we truly appreciated. Our time on the lot, and purchase was smooth and efficient which we truly appreciated. More

Jayna was very friendly and accommodating. We did not live near the dealership so she sent photos of the vehicle through text message. She helped us get approved over the phone. The actual time in the de live near the dealership so she sent photos of the vehicle through text message. She helped us get approved over the phone. The actual time in the dealership ended up being approximately 3 hours with test drive and signing paperwork. John Matthew was very helpful with the sales paperwork and helped us understand each document. Overall positive experience! More

Service team was helpful and well trained. Just a thought for the que up for the service...Perhaps, those people with an appointment go into lane # 1 (priority) and can print out or show the phone screen to for the que up for the service...Perhaps, those people with an appointment go into lane # 1 (priority) and can print out or show the phone screen to the team member...Realize the computer system could use a handheld ipad, type in the license plate # and the car service is automatically updated and the service team member can process the client fast... Those without an appointment will be next in line based upon first come first serve protocol. More

John was quite helpful - noticed that dead battery was still under warranty (installed by another dealer in TN) and replaced at no charge to me - I thought the battery was several years old. still under warranty (installed by another dealer in TN) and replaced at no charge to me - I thought the battery was several years old. More