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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 13, 2021

Good truck and good service,this is the second truck I bought here and will probably buy more. Skyler is a good guy to deal with, see you next time. More

by GOOD2GOTAXI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
May 13, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Skyler, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

May 12, 2021

Everything went smoothly and John McNerny was very helpful. I appreciate the good service. I came in without an appointment and they fit me in and completed the work in a timely manner. More

by ANDRSNJUDITH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
May 13, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

May 12, 2021

Great customer service and fast in and out process from start to finish David made it fast and but he explained everything how the whole process was going to be very satisfied More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
May 13, 2021 -

Lithia Toyota of Medford responded

Maria, it's fantastic to hear that David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 11, 2021

Great service friendly snd fast. Short wait time. First. Visit for Toyota. Care for my new truck. Easy and fast. Was a walk in and got right In More

by JACKH124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
May 11, 2021 -

Lithia Toyota of Medford responded

We appreciate your business, Jack, and our team looks forward to serving you again soon! Mark Grossman, Service Manager

May 11, 2021

Easy to make a deal with! They quickly processed all the paperwork and got me on the road in no time! They even threw in some extra fuel! More

by WHITE.STEVEN001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Evan Seegmiller, Jayna Lack
May 11, 2021 -

Lithia Toyota of Medford responded

Thank you for your business, Steven, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

May 11, 2021

John Oppy was great. He did everything he could to provide a pleasant experience. He should be teaching others about how to provide great customer service. More

by MMNUSS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Oppy
May 11, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and the rest of our team, and we look forward to working with you again. Mark Grossman, Service Manager

May 11, 2021

Excellent service. John McNerny was very courteous and reminded me about an item I need to address on the vehicle. John provided background and information on the issue including how long it would take a More

by hlgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
May 12, 2021 -

Lithia Toyota of Medford responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

May 10, 2021

They know my vehicle's history very well and seem to only call attention to services and and replacement parts that are called for..Plus, their services in relatively quick. More

by admissionscarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Benjamin Barringer, John Oppy, Thomas Curphey, Scott Knuepel, Doug Walker, Joseph Kyttle, Jarren Brown, Thomas Pitts
May 10, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 10, 2021

Great guys, kept us in the loop though our lengthy process. We would recommend this dealership to friends and family. Smooth process. Thank you again! More

by PASHAIZZY
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Bryce Beatty, Scott Weigand
May 10, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Troy Kloke, General Sales Manager

May 10, 2021

My experience was great. John was very helpful with my needs. Very clean and seemed to run extremely efficient. I will definitely be back for needed services. More

by JRAE4951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
May 10, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear that John was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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