Lithia Toyota of Medford

Awesome department and very welcoming for my first time there. Adequate seating to maintain social distancing thankfully not all waiting 40 cars had customers waiting with them. Appointments are the way there. Adequate seating to maintain social distancing thankfully not all waiting 40 cars had customers waiting with them. Appointments are the way to go!!! More

The employees and service have always been absolutely perfect every time I have come in for the past 10 years. That first sentence covers everything I want to say. perfect every time I have come in for the past 10 years. That first sentence covers everything I want to say. More

John is always friendly and professional, no matter how busy he is. He is kind to those who aren't, and a blessing to us. busy he is. He is kind to those who aren't, and a blessing to us. More

Wow what great service! It feels good to actually get someone who doesn't make you feel like youre being hounded when you're looking for a car! I wouke definately recommend him to any of my friends or fa someone who doesn't make you feel like youre being hounded when you're looking for a car! I wouke definately recommend him to any of my friends or family and felt so thankful I had to write this review! Thanks again Steven! More

Good customer service. The service dept was very busy when we arrived but John greeted us promptly. He estimated about 3 hrs for the recall repair and called us just when we were expecting to say that ou when we arrived but John greeted us promptly. He estimated about 3 hrs for the recall repair and called us just when we were expecting to say that our 4runner was ready. More

I give this a high rating because John is clear, accurate and keep me in the loop when things need to happen. I especially like being reminded of major service events that are upcoming, as I can plan for th and keep me in the loop when things need to happen. I especially like being reminded of major service events that are upcoming, as I can plan for them better. Work is correct, on time and as promised. What a good service Department should be. Thank you More

give this a high rating because John is clear, accurate give this a high rating because John is clear, accurate and keep me in the loop when things need to happen. I especially like being reminded of major give this a high rating because John is clear, accurate and keep me in the loop when things need to happen. I especially like being reminded of major service events that are upcoming, as I can plan for them better. Work is correct, on time and as promised. What a good service Department should be. Thank you More

Toyota Corporate produced RAV4 Hybrids with a dysfunctional fuel tank & sending unit design. Thomas Pitts handled the warranty replacement service with alacrity and made it a breeze. Cheers, F dysfunctional fuel tank & sending unit design. Thomas Pitts handled the warranty replacement service with alacrity and made it a breeze. Cheers, Freeman More

John Oppy was so friendly. Excellent customer service. When he said the wait time for service was 4.5 hours, car was done in 4 hours. And the shuttle service was great. When he said the wait time for service was 4.5 hours, car was done in 4 hours. And the shuttle service was great. More

Great service! Took the car in for a recall and found other issues which John facilitated with our insurance to get everything taken care of. other issues which John facilitated with our insurance to get everything taken care of. More