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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

May 05, 2021

Excellent transaction and pricing..!!!I deducted 1 star Excellent transaction and pricing..!!! I deducted 1 star as I pre-paid for the car which was not ready for pickup upon arrival. Excellent experien More

by ROD.EDHCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Matthew Uri
May 05, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your review, Rod! We are so glad that we had the opportunity to work with you and we're beyond pleased you enjoyed the purchase transaction. We do apologize for the pickup wait and will work on it in the future--thanks for bringing it to our attention. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else! Troy Kloke, General Sales Manager

May 05, 2021

I had an excellent experience getting a major servicing on my 23-year old Toyota Tacoma. There was a long wait due to new technicians being trained, but that is understandable. More

by Barefoot Ogre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
May 05, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford--your feedback and rating truly mean a lot to us! We appreciate your understanding about our new technician training and will be back up to speed soon. Thanks for your review--we look forward to serving you in the future! Mark Grossman, Service Manager

May 05, 2021

When I made the service appointment for my 2008 Highlander, I asked the scheduler to review my vehicle's service history and please inform me of all services needed in order to reserve an appropria More

by Not thrilled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 05, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us a review. Providing a positive experience is our top priority, and we’re sorry that we failed here. We'll address your service & communication feedback with our team. If you'd like to discuss further, please let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

May 04, 2021

They made the sales process easy and they were very quick. I appreciate that they were not pressuring. Thank you for helping me find a new car! More

by JAGUARWATER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty
May 04, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how Bryce and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

May 04, 2021

I have to say its was a great experience dealing with Charles and Benji and staff. We will be back at some point. We are telling all of your friends and family they should gave lithia Medford their busin More

by BRANDYPEMBERTON77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg, Charlie Whitley
May 04, 2021 -

Lithia Toyota of Medford responded

Brandy, Congratulations on your new vehicle! We are so glad that Charles and Benji had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

May 04, 2021

I went to the preowned part and I have to admit, I've had bad experiences with Lithia. Travis? Was awesome!! Will definitely recommend him to friends. More

by JANETCHURCH1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis?, Evan Seegmiller
May 04, 2021 -

Lithia Toyota of Medford responded

Janet, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to turn things around for you. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 02, 2021

You’re not getting 25 words Brown was very honest I told him I needed a cab filter and he said probably not at this point in time he was on it clean and the workplace was clean people were nice and if I mus More

by RUBICONOUTLAW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
May 02, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

May 01, 2021

I found the entire experience of getting my car serviced was excellent. Everyone was friendly and helpful. I recommend this dealership to my friends and family. More

by BAKER195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
May 01, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

April 29, 2021

Always service that I can depend on. I just trust this dealership to provide me with reliable service for my Toyota Tacoma without worrying about a 'do I believe them or not" attitude. Shuttle driver ver More

by SJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Thomas Pitts
Apr 30, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Congratulations on your new Tacoma! Mark Grossman, Service Manager

April 28, 2021

Great service! Took my vehicle in for a quick oil change and it was done in a timely and professional manner. Thank you for being the best! More

by HERVEY1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Apr 28, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

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