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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

April 24, 2021

Awesome customer service! Salesmen are very nice and not pushy. Made the experience pleasant and stress free. Couldn't be happier with the service and the vehicle. More

by JOSH_9588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Matthew Uri, Jayna Lack, Scott Weigand
Apr 25, 2021 -

Lithia Toyota of Medford responded

Josh, thank you so much for choosing Lithia Toyota of Medford! Congratulations on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

April 24, 2021

Very pleasant people. Always returned calls. Excellent service. Car was clean and ready for us. Thank you Jon we appreciate you kindness and will gladly recommend your dealership. More

by BNFLORES2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Apr 25, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for Ben, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

April 24, 2021

John Oppy always comes through for us.Great service! John Oppy always comes through for us. Great service! Always recommend Medford Lithia for service. Worth the drive from Klamath Falls. Keep up the More

by JUDISHYANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Apr 25, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback about John with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

April 23, 2021

Jarren Brown was very helpful. He quoted me some required work, and I called the next day to make the arrangements. He was also on the day that we made arrangements for new tires and alignment. More

by Automedford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Apr 25, 2021 -

Lithia Toyota of Medford responded

It is great to hear that Jarren was so helfpul. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

April 22, 2021

Julie was great, friendly and customer service oriented. Oil change was completed promptly. Thanks for the great job everyone. Very satisfied and will refer to others. More

by sdpool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Apr 22, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Julie here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! We're looking forward to having you as one of our valued customers for years to come. Mark Grossman, Service Manager

Apr 22, 2021 -

sdpool responded

I was wondering why Julie is not an option to choose from on your list of service personnel?

April 22, 2021

I have been taking my Prius for service for at least 14 years. Got the tires rotated and one not tightened. Very scary. Not Cool!! More

by TERRY42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Kyttle
May 09, 2021 -

Lithia Toyota of Medford responded

Hello Terry. We thank you for taking the time to leave us this feedback. We truly do apologize for the stress this caused you. We hope we can earn your trust back as we appreciate having you as our customer. Mark Grossman, Service Manager

April 22, 2021

Jon Oppy realized we had an appointment and were waiting in the lobby, and took care to get our car out of the back of the long line and into a service bay, helping to minimize our wait. More

by Hagrid of Ashland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Apr 23, 2021 -

Lithia Toyota of Medford responded

Thank you, Hagrid, for your business and this review. We're happy to hear that John and our service team were able to help you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

April 22, 2021

Scott Kneupel did a great job coordinating with the Parts Dept to have a new taillight assembly ready for installation when I showed up for my service appointment. He was thorough, professional and good to w More

by Hagrid of Ashland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Apr 23, 2021 -

Lithia Toyota of Medford responded

Thank you, Hagrid, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Lithia Toyota of Medford. Mark Grossman, Service Manager

April 21, 2021

First new car I bought from Lithia. They had what I was looking for and took it for a test drive. Didn't plan on buying that day. However, the terms were exactly what I was looking for, and I drove away w More

by BH7271
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares
Apr 21, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear that Chad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

April 21, 2021

Very Fast. Was in for my 1st Maintance service for the new Camry. Didn't have to wait long, less than one hour. I like the how they have a lot of employees in the service area to get the job done. More

by RRUF777803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Apr 21, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mark Grossman, Service Manager

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