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Lithia Toyota of Medford

Medford, OR

4.5
4,809 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,809 reviews

April 20, 2021

Greg did a nice job of getting what I wanted and came thru within 2 week of my purchase. He was respectfully of where I wanted my payment to be and was successful. He also made sure I had everything I ne More

by Toyota care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Bryce Beatty, Greg Templer, Evan Seegmiller
Apr 20, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad to hear that Greg and the team were so helpful to you, and we hope you'll enjoy your new truck! Please don't hesitate to reach out if we can be of any further assistance. Troy Kloke, General Sales Manager

April 20, 2021

This isn't the first new car I've bought so I do have a basis for comparison. Lithia Toyota of Medford proved to be easy to work with, strived to meet my needs, and handled the transaction efficiently and More

by LOU92028
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Apr 20, 2021 -

Lithia Toyota of Medford responded

Lou, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Benji and our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

April 20, 2021

I was greeted right away and all work that was done and/or checked was thoroughly explained. Specifically on the tire damage that I sustained (nail in tire) Joe explained why it couldn't be repaired a More

by webie0731
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Apr 21, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

April 17, 2021

The salesman with whom I had an appointment forgot and so Skyler took his place. He was personable which was nice after a rough start More

by MYGIRLS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Weigand, Skyler Reagan
Apr 17, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how great Skyler is doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

April 17, 2021

Our sales person Charlie was great to work with. He responded quickly to any questions we had before and during the sales process. He also reached out after the sale was final to make sure we didn’t ha More

by KRISARNOLD
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Apr 17, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle, Kris! We are so glad that Charlie had the opportunity to work with you, and that he could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

April 17, 2021

We received excellent service. Tom (C or P?) was immediately responsive to all our inquiries, and the work was performed in a timely and efficient manner. Everyone that we had contact with was help More

by Ncal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Thomas Pitts
Apr 17, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Tom here at Lithia Toyota of Medford. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review! Mark Grossman, Service Manager

April 17, 2021

Prompt and professional replacement of fuel pump on recall. I was directed what lane to enter, and my car was brought out to me when done. More

by Toyota owner
Recommend Dealer
Yes
Employees Worked With
John Oppy, Thomas Pitts
Apr 17, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business. Mark Grossman, Service Manager

April 17, 2021

The sales people were kind and enjoyable. I felt comfortable. However, the financial side was not as clear as it should have been. I never felt my questions were fully answered. I’m unsure if I wo More

by MICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Rogers, Skyler Reagan
May 04, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new purchase, Michelle. We are thrilled to hear that you love your car. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark during the financing process. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Thank you for your time and this review, Michelle! Troy Kloke, General Sales Manager

April 17, 2021

Great service and very efficient. Showed up without an appointment and did not have to wait long at all. Communication great as well with John Oppy. Thanks again! More

by JRS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Apr 17, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to leave us this five-star review! We are very happy that John has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

April 17, 2021

First brand new vehicle..great sales experience..looking forward to all the Toyota experience...showed my all the options my truck offers and even hooked my radio up to.my County stations More

by CHAD1972ELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Apr 19, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Congratulations on your first brand new vehicle! Troy Kloke, General Sales Manager

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