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Lithia Toyota of Medford

Medford, OR

4.5
4,808 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,808 reviews

April 09, 2021

Good customer service, the car was ready as supposed on time. The staff keep me inform of the advancement of the work and the time the car should be ready. More

by JEANNEHERVE1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Apr 09, 2021 -

Lithia Toyota of Medford responded

Jeanne, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

April 09, 2021

We received great service when we wanted to buy another 4Runner, Luis was very friendly and knowledgeable with selling us our new 4runner We already knew about the vehicle but he made sure to tell us what More

by KEVINSWSMODOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Apr 09, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis, our team, and we look forward to working with you again. Congratulations on your new 4Runner, Kevin! Troy Kloke, General Sales Manager

April 09, 2021

Glove box door was not replaced properly and required that I fix it myself. It impacts my confidence in your service when details like this are missed. Makes me wonder what ELSE might have been missed? More

by DRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McNerny
Apr 26, 2021 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Thank you for your time. Mark Grossman, Service Manager

April 09, 2021

Armando was everything we could ask for and more! Our whole car purchase experience was excellent! We've been coming to Medford Lithia since 1990 and see no reason to change . More

by KIRBYSHAWMUSIC
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Armando Ledesma Jr.
Apr 09, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your excellent experience with us! We're looking forward to sharing your awesome feedback and five-star rating with Armando and our team. We truly appreciate your loyalty for the past 30 years! Troy Kloke, General Sales Manager

April 09, 2021

I sure felt at ease with the experience of buying from you, especially dealing with Jeania, she was a gem ,made me feel at home and easy going with it all, its usually a stressful exp...but not at your bu More

by FAUXPAINTING8055
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeania, Brian Berg, John Rogers, Steven Kahae
Apr 10, 2021 -

Lithia Toyota of Medford responded

Thank you for your business & review! We're happy to hear that Jeania, Steve, and JR were able to serve you and demonstrate our commitment to stress-free service. If there is anything we can assist you with in the future, please let us know! Troy Kloke, General Sales Manager

April 08, 2021

From beginning to end the experience was easy going and all of the employees we encountered were extremely cordial . We will recommend Lithia Toyota to anyone asking for a fair and friendly dealership in t More

by 19TCAGS76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Dennis Kane, Jon Vevera, Mike Rapport
Apr 08, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

April 08, 2021

***Excellent Service*** Working with Steve Kahae was an absolute pleasure! Steven is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car b More

by ROBYNCST5545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Apr 08, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new SUV. Please don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

April 07, 2021

Friendly and helpful crew - Thanks! Efficient Friendly and helpful crew - Thanks! Efficient oil/filter change. but All these 'masks' got to go away everywhere - Help !! The price quote to d More

by dschwep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Apr 07, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 07, 2021

Had a great 1st time experience with John McNerny. Completed my Toyota Care maintenance appointment in a timley manner, even though they were super busy. More

by RWORCESTER73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 07, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

April 07, 2021

I had a great experience at Lithia, as always. It didn't take long at all for them to do my oil change and really appreciate Jarren who was super helpful! Thank you! More

by JARVISAMY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Apr 07, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jarren had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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