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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

April 01, 2021

I have come to expect excellent service, and this visit was no exception. I would have appreciated a check-in on the progress of the work and how much longer the wait would be. I was there for 3.5 hours. More

by scorelis2080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Apr 01, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We apologize for the long wait, but we're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

April 01, 2021

I purchased my Toyota truck from Lithia Toyota in 1992 and have been taking it there every since. Jarren was very pleasant and very helpful and I am happy with his service. More

by patrickbush
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Apr 01, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Patrick! We're happy to hear that Jarren and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mark Grossman, Service Manager

April 01, 2021

Last Sunday I purchased a Toyota Prius, Mr. Louis Rodriguez helped me in this process. He is extremely knowledgeable and most kind. In my nearly 72 years, this was by far the best experience with any More

by Biodynamic Gardener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Luis Rodriguez
Apr 02, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review and kind words about Luis! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

April 01, 2021

Always a pleasure to have my service at Lithia. Professional, courteous, and excellent work. Estimated time and price were spot on. Thank you so much. More

by TONINTILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Apr 02, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

April 01, 2021

Skyler was very helpful and responded quickly to all of our questions and requests. He’s very personable and awesome to work with. I appreciated his knowledge! More

by 2BIRDSBONNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Apr 02, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

April 01, 2021

Benji and Charlie were very helpful and very easy to deal with along with all other parties. Great atmosphere to purchase a vehicle. Low pressure but very informative. Most definitely would come back. Th More

by TAGPIMENTEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller, John Rogers, Charlie Whitley
Apr 02, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with the team here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 31, 2021

John Oppy is a great guy to have behind the counter. Seems to really enjoy what he's going. Very knowable, polite, takes good care of you. Only place I will have my Camry hybrid worked on. More

by MIKETHOMAS47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Mar 31, 2021 -

Lithia Toyota of Medford responded

Mike, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Mark Grossman, Service Manager

March 30, 2021

Travis is a very informed and friendly salesperson. I did not feel pressured to buy at all! He was great to work with during the purchase and has followed up with me to see how my car is doing. More

by JEWHALEN1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 30, 2021 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

March 30, 2021

The sales person Steve was great to work with. We were able to complete the whole transaction in less than 2 hours from when we arrived at the dealership. Finance was easy and over all it was a good exper More

by LAIRD0
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Evan Seegmiller, Skyler Reagan, Steven Kahae
Mar 30, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Steve and our team here at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

March 30, 2021

Nice waiting area. I miss the free coffee, but Covid. Excellent and friendly service writers. Excellent communication and recommendations from Jarren. He is great to work with. More

by BOBSGOOD
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 30, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Jarren here at Lithia Toyota of Medford. Thank you for the five-star review, Bob! We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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