Lithia Toyota of Medford

Jarren was efficient getting me checked in amidst the hustle and bustle of the dealership. The team completed my oil change faster than I expected given the cars in line. Jarren called me right when serv hustle and bustle of the dealership. The team completed my oil change faster than I expected given the cars in line. Jarren called me right when service was completed and did a great job communicating. I always appreciate the quick car wash Lithia provides with each service. More

I found a fabulous car, and everything went smoothly. Up until the point where I had to wait almost 2 hours for the finance office. Not okay. until the point where I had to wait almost 2 hours for the finance office. Not okay. More

I had to take a trip to Idaho and 3 days before leaving, I decided to have my oil changed as it was due. Called for appt and they told me the first opening would be in 10 days. As expected the service soon I decided to have my oil changed as it was due. Called for appt and they told me the first opening would be in 10 days. As expected the service soon light appeared in Idaho. At the 10 day mark, I arrived for my oil change. Typical wait time but I had purposely waited to get my dirty truck washed (from the trip) as I expected to have it washed when it was serviced. (Every oil change business included a car wash with the LOF!!!!) I was very disappointed that it had not been washed. In summary, I will NEVER buy another Lifetime LOF and be obligated to have the service done at the dealership. I am tempted to pay for better service elsewhere and chalk up my payment for the Lifetime LOF to Bad judgement. 10 day wait for an LOF COME ON!!!!! You can get it done THAT DAY ALMOST ANYWHERE! No car wash with the service????...STEP UP AND MEET THE COMPETITION!!!!! NOT A HAPPY CAMPER!!!!! More

I enjoy bringing my vehicle to this dealership for service. Kind and knowledgeable people. They provide a high level of service that I like and appreciate. service. Kind and knowledgeable people. They provide a high level of service that I like and appreciate. More

I had an appointment for my oil change and Joe greeted me promptly as I walked in the door. He was very polite, courteous, and quick! I also utilized the shuttle and while I didn't catch the name of the dr promptly as I walked in the door. He was very polite, courteous, and quick! I also utilized the shuttle and while I didn't catch the name of the driver, he was also courteous and professional. More

Joe Kyttle took great care of me. Service was completed quickly, and Joe scheduled my appointment for a recall. One of the perks of going to Lithia for service is getting my car washed. This time they on quickly, and Joe scheduled my appointment for a recall. One of the perks of going to Lithia for service is getting my car washed. This time they only cleaned the windows, so slight disappointment. More

Walked in for oil change / regular maintenance. Julia got me in & out in a little over one hour & honored my -2% coupon. Thank you Lithia got me in & out in a little over one hour & honored my -2% coupon. Thank you Lithia More

Chad did a wonderful job I purchased my first RAV4 from him in 2018 and he helped me upgrade to a Highlander the other day. He really helped me and did not pressure me to do anything I didn’t want to do an him in 2018 and he helped me upgrade to a Highlander the other day. He really helped me and did not pressure me to do anything I didn’t want to do and kept me in my comfort zone. Very professional and courteous! More

Armando was helpful and accommodating. He didn't pressure me. Several other sales staff got involved and explained things also. The whole experience was comfortable and easy. me. Several other sales staff got involved and explained things also. The whole experience was comfortable and easy. More

I went for an oil change service, was met at the door by Jarren who took my keys checked me in. Car was done within an hour. Simple process Jarren who took my keys checked me in. Car was done within an hour. Simple process More