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Lithia Toyota of Medford
Medford, OR
4,807 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
March 18, 2021
I would, but the time spent at the dealership was too long. Could have done most of the paperwork over the phone or through DocuSign. other then that it was fine. long. Could have done most of the paperwork over the phone or through DocuSign. other then that it was fine. More
by PAVIT777
Employees Worked With
Scott Weigand, Skyler Reagan
March 18, 2021
The financial gentleman was extremely rude when we came back up to pick up our trade in and give cash instead two days later. Very sad back up to pick up our trade in and give cash instead two days later. Very sad More
by CTRACI288
Employees Worked With
Bryce Beatty, Cate MacPherson, Dennis Kane, Armando Ledesma Jr.
March 17, 2021
Got there early because I didn't want to make an appointment. The oil change and multi-point inspection took less than an hour. Julia is a very competent service writer. appointment. The oil change and multi-point inspection took less than an hour. Julia is a very competent service writer. More
by JS
Employees Worked With
Julia
March 17, 2021
Couldn't have gone better. They had mounted the new tire on my old rim, after filing down the jagged edges. Then they mounted wheel on the Camry and tucked the donut tire back into the trunk where it belo on my old rim, after filing down the jagged edges. Then they mounted wheel on the Camry and tucked the donut tire back into the trunk where it belongs. All without an formal appointment and I was on my way in about 40 minutes. More
by RRUF777803
Employees Worked With
John McNerny
March 16, 2021
Very friendly and easy to do business with. Open and honest with vehicle history and information. I feel that time was taken during the inspection process to verify that the vehicle was sound. honest with vehicle history and information. I feel that time was taken during the inspection process to verify that the vehicle was sound. More
by JHNWOOLARD
Employees Worked With
Benjamin Barringer, Evan Seegmiller, Jayna Lack
March 14, 2021
I'm disabled and it was a bit challenging to get in Lithia; long line of cars. I tried to prepare myself for problems, and I asked ahead of time if there would be any upon arriving. There was a long Lithia; long line of cars. I tried to prepare myself for problems, and I asked ahead of time if there would be any upon arriving. There was a long line of cars so I waited behind them. No one was coming over so I called to get some assistance. Someone finally came and waived for me to park near him. When I went to the Service Desk and looked at what needed work I was happy to see that they were going to vacuum the carpet; I even mentioned that. I had also earlier asked that they do not move my seat. I am handicap and it takes hours to move the seat back to where it was. They moved my seat. (I did not know I could have had them get the car from my home, repair it, and then return my car.) I was happy that they drove us to Wendys to get lunch and return. When I was leaving I noticed they did not vacuum so I got out of the car and spoke to a woman Service Agent who explained because of COVID they can not do that without a HEPA filter. Then tell me that at the beginning! My Agent never said anything about that. It was even on the paperwork I signed that my car would be vacuumed inside. I had a 2:30 pm appointment but my car sat there for almost an hour before it was worked on. I'm High Risk for the COVID virus but had to sit there for 3 hrs. I don't like to use the "disabled card" but my friend said I should have. Maybe they could ask if there are any Special Needs? I rarely use this email address so its been a while, I don't recognize anyone. The experienced woman's photo is not there to pick from. This web page won't let me leave until I rate people. I don't know these people. Other than all that. . . I'm glad they are there to do the service. More
by Jillbert
March 13, 2021
Service was prompt and Jarren Brown was friendly and courteous! Jarren showed me the dirty air filter making the decision to replace it very needed. courteous! Jarren showed me the dirty air filter making the decision to replace it very needed. More
by SFSIPPLE
Employees Worked With
Jarren Brown
March 13, 2021
Fabulous service and caring and compassionate friendly people. Could not be happier. I am high risk and home bound no they picked up the car and returned washed and clean. Thanks Litha! 💗 people. Could not be happier. I am high risk and home bound no they picked up the car and returned washed and clean. Thanks Litha! 💗 More
by SEAFREEK
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
