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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

March 13, 2021

Brought Camry in that had a flat time and a little rim damage. John helped me figure out what to do. Left wheel there to get new tire installed. More

by RRUF777803
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john McNerny
Mar 14, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we were able to help, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 12, 2021

Brought in my truck for its lifetime oil service and some light maintenance... I love the lifetime oil service and the convenience of your scheduled maintenance. The sales/service people are always extremely More

by BENJASWORLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 12, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. Our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

March 12, 2021

Wonderful as usual. Always attentive and great customer service. They even gave me a ride home after dropping off my car and picked me up when my car was done. Outstanding! More

by LAURALMADD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 12, 2021 -

Lithia Toyota of Medford responded

Laura, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 12, 2021

Service is always good, staff always amicable and efficient, makes us feel welcome. My visit for service was excellent and as fast as possible. Good experience. Ana Segura More

by ANA.LIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Thomas Curphey
Mar 12, 2021 -

Lithia Toyota of Medford responded

Ana, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 12, 2021

extremely helpful came with my malibu with a headlight out they got got to work quick and took care of problem with no appointment needed More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 12, 2021 -

Lithia Toyota of Medford responded

Thank you, Bob, I'm very happy to hear that our team was so helpful to you! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 11, 2021

Luis was very personable in helping us with our purchase. He listened and understood our financial picture and with Evan's assistance, helped us structure a really good deal. Both of these gentlemen are know More

by EMILES1450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Luis Rodriguez
Mar 11, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that Luis and Evan were so helpful to you while assisting you with your purchase. Troy Kloke, General Sales Manager

March 11, 2021

Courteous, clear, efficient service. I arrived early and they were happy to accommodate me. The service department always meets or exceeds my expectations. In and out in under an hour. More

by JFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Jarren Brown
Mar 12, 2021 -

Lithia Toyota of Medford responded

We appreciate your business, Jarren, Mark, and our service team looks forward to serving you again soon! Mark Grossman, Service Manager

March 10, 2021

Very efficient and communicates well. I brought my vehicle in for one thing and he found two other problems that needed attention. He made sure it was all covered so I didn't have to pay out of pocket More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Mar 10, 2021 -

Lithia Toyota of Medford responded

Cheryl, thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again! Mark Grossman, Service Manager

March 09, 2021

Chad is great, he is professional, courteous, great attitude, not high pressured, and fun to work with. I was looking for a good used Toyota access cab in my price range which was difficult to find. In More

by bward
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Mar 09, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your experience at Lithia Toyota of Medford! We're glad to hear you enjoyed working with Chad and ended up with a truck that fit your needs. Please let us know if there's anything else we can help with, and enjoy your new Chevy! Troy Kloke, General Sales Manager

March 09, 2021

Very impressed with our new 4 runner ! Jayna was great and helped me learn all about my new vehicle! Will be coming back to Toyota for all my car needs. More

by BRYBRYONEIL1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayna, Bryce Beatty, Jayna Lack
Mar 09, 2021 -

Lithia Toyota of Medford responded

Thanks for taking the time to leave us a review! It's fantastic to hear that Jayna provided you with great customer service while assisting you with your new 4Runner. Thank you for choosing Lithia Toyota of Medford--we look forward to working with you again! Troy Kloke, General Sales Manager

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