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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

March 09, 2021

Benji was great to work with in purchasing our new Rav4. There was no pressure everyone was courteous and helpful. This was the 2nd vehicle we have purchased from Lithia Toyota. We had the first one servic More

by EJFISHIN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Bryce Beatty, Charlie Whitley
Mar 10, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Benji was able to get you into the perfect Rav4. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 08, 2021

Went to Lithia Body and Paint to have bumper replaced. Everything went smoothly from drop off to rental pick up to beautiful new bumper. Car came back clean too! More

by TW
Recommend Dealer
Yes
Employees Worked With
Jeff Miller and Jacob
Mar 08, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our service team and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 07, 2021

Great service department. Always friendly, knowledgable and responsive. I have always had good experiences here and will continue to bring my automobile here for servicing. More

by Walter
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Mar 07, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Walter, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 06, 2021

Had an appointment for 15,000 service under Toyota Care. Was taken care of promptly, was told estimate wait time 1 hour. It was actually just under. I was pleased with everything. More

by sallywall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thanks for your review, Sally! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 06, 2021

Everyone was great. Very professional and helpful. We waited a long time for the final paperwork. The waiting was exhausting. However, Everything was in perfect order. More

by Denisekester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Jayna Lack
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford, Denise. It's great to hear you enjoyed working with our team. We appreciate you sticking with us through the wait for finance. Please let us know if there's anything we can help you with in the future! Troy Kloke, General Sales Manager

March 06, 2021

Our first service was paint free and fast. Thanks for the great service. From drop off to pick up this was a hassle free experience More

by vwtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, so it's great to hear we succeeded with your first service! We look forward to working with you again. Troy Kloke, General Sales Manager

March 06, 2021

Had a great experience buying my Tacoma. There was no pressure to purchase and I drove away with exactly what I wanted and the customer service was excellent. More

by Justin
Recommend Dealer
Yes
Employees Worked With
Armando Ledesma Jr.
Mar 06, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us, Justin! We're happy to hear you enjoyed working with our team. Enjoy your new Tacoma! Troy Kloke, General Sales Manager

March 05, 2021

We were able to get our car's oil changed,new filters and the air filtration of the passenger compartment replaced as it had been damaged by a rodent. We also got a bit of information about a spray to treat More

by The Prof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 05, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 05, 2021

Had my first service on new 4 Runner. We have used this service department for years. They are always polite and give clear information. We'll be back. More

by MARY.776
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Mar 05, 2021 -

Lithia Toyota of Medford responded

Thank you, Mary, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

March 05, 2021

Amazing experience, couldn’t have been happier. Charlie stayed late to make sure everything went smoothly for me and was very helpful in the weeks up to me actually purchasing the vehicle. More

by CHRISJBANAS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Charlie Whitley
Mar 06, 2021 -

Lithia Toyota of Medford responded

Hello Chris! Thank you for choosing Lithia Toyota of Medford--your feedback and rating mean a lot to us. We're glad Charlie was able to successfully guide you through your purchase experience, and we hope to see you again! Troy Kloke, General Sales Manager

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