Lithia Toyota of Medford

We were able to get our car's oil changed,new filters and the air filtration of the passenger compartment replaced as it had been damaged by a rodent. We also got a bit of information about a spray to treat the air filtration of the passenger compartment replaced as it had been damaged by a rodent. We also got a bit of information about a spray to treat the car to prevent further damage by rodent pests. The staff was very friendly and knows who we are as soon as we come in to the service department. More

Had my first service on new 4 Runner. We have used this service department for years. They are always polite and give clear information. We'll be back. service department for years. They are always polite and give clear information. We'll be back. More

Amazing experience, couldn’t have been happier. Charlie stayed late to make sure everything went smoothly for me and was very helpful in the weeks up to me actually purchasing the vehicle. stayed late to make sure everything went smoothly for me and was very helpful in the weeks up to me actually purchasing the vehicle. More

Service was ready at my appointed time. Got a quote on new tires while I was there. My truck servicing within the time they estimated. new tires while I was there. My truck servicing within the time they estimated. More

Charlie was amazing. He wasn’t pushy but made me feel very comfortable. Everyone at Toyota Medford is kind and professional and caring. I was intimidated to buy a truck but I left so happy and felt very very comfortable. Everyone at Toyota Medford is kind and professional and caring. I was intimidated to buy a truck but I left so happy and felt very cared for. They really make you feel at home. More

Simple oil change, with an appointment, took over two hours. Oil was spilled all over bottom of car. Oily hand marks left on dash. Tech stated drive train fluids needed changing without actually checking hours. Oil was spilled all over bottom of car. Oily hand marks left on dash. Tech stated drive train fluids needed changing without actually checking them - they had just been done at another Toyota dealership. More

John Oppy was great about keeping me informed of progress, as my car was towed in with, fortunately, only a dead battery. He recommended additional appropriate work. My experiences have always bee progress, as my car was towed in with, fortunately, only a dead battery. He recommended additional appropriate work. My experiences have always been positive since buying my 2013 Prius. More

The service department was very nice, and everyone was pleasant. They got my truck in and did almost all of the work, but ran out of time to finish. The things that were done we’re done well. I am happy w pleasant. They got my truck in and did almost all of the work, but ran out of time to finish. The things that were done we’re done well. I am happy with their work. More

Skyler was very helpful and friendly! The process was easy during covid.My only disappointed was I did not get atleast a half full gas tank.. easy during covid.My only disappointed was I did not get atleast a half full gas tank.. More

Had an appointment for oil change. Got in promptly, was told estimate wait time 1 hour. It was actually just under. I was pleased with everything. told estimate wait time 1 hour. It was actually just under. I was pleased with everything. More