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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

March 04, 2021

Service was ready at my appointed time. Got a quote on new tires while I was there. My truck servicing within the time they estimated. More

by Weirone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

March 04, 2021

Charlie was amazing. He wasn’t pushy but made me feel very comfortable. Everyone at Toyota Medford is kind and professional and caring. I was intimidated to buy a truck but I left so happy and felt very More

by GRETAGARDINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Dennis Kane, Evan Seegmiller, Charlie Whitley
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that Charlie had the opportunity to provide you with the perfect truck and deal. We are so excited for you to enjoy your new truck, Greta. We thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 04, 2021

Simple oil change, with an appointment, took over two hours. Oil was spilled all over bottom of car. Oily hand marks left on dash. Tech stated drive train fluids needed changing without actually checking More

by ALTHOMAS454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
Mar 21, 2021 -

Lithia Toyota of Medford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

March 04, 2021

John Oppy was great about keeping me informed of progress, as my car was towed in with, fortunately, only a dead battery. He recommended additional appropriate work. My experiences have always bee More

by KatyBGood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Mar 04, 2021 -

Lithia Toyota of Medford responded

It's great to hear that John and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

March 04, 2021

The service department was very nice, and everyone was pleasant. They got my truck in and did almost all of the work, but ran out of time to finish. The things that were done we’re done well. I am happy w More

by NEUFIESMOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Joseph Kyttle, Jarren Brown
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 04, 2021

Skyler was very helpful and friendly! The process was easy during covid.My only disappointed was I did not get atleast a half full gas tank.. More

by JOPRIMM33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Skyler Reagan
Mar 04, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Skyler here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 04, 2021

Had an appointment for oil change. Got in promptly, was told estimate wait time 1 hour. It was actually just under. I was pleased with everything. More

by FULL.MOON.RISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Mar 05, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words based on your recent service visit, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 03, 2021

I bought my Prius in 2006, I have always been extremely satisfied, everyone goes the extra mile to serve, I will buy my next vehicle here. More

by kchapman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 03, 2021

For us the drive from coquille to Medford was well worth it. We received the best service and the fastest no hassle no haggle deal ever. Our salesman Scott wiegand was the best salesman we have ever had the More

by PFISHKILLER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Mar 03, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

March 03, 2021

Zach was the best. He went out of his way to help me. Got my car back and running the same day. Thank You for being so kind More

by B.SNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 03, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

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