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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 03, 2021

I bought my Prius in 2006, I have always been extremely satisfied, everyone goes the extra mile to serve, I will buy my next vehicle here. More

by kchapman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 03, 2021

For us the drive from coquille to Medford was well worth it. We received the best service and the fastest no hassle no haggle deal ever. Our salesman Scott wiegand was the best salesman we have ever had the More

by PFISHKILLER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Mar 03, 2021 -

Lithia Toyota of Medford responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

March 03, 2021

Zach was the best. He went out of his way to help me. Got my car back and running the same day. Thank You for being so kind More

by B.SNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 03, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

March 03, 2021

Great service , as always. Friendly staff. Done within time promised. Gave options for service contract. Checked out labor costs for an install I am considering More

by MARCO111163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 03, 2021 -

Lithia Toyota of Medford responded

Thank you, Marco, for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 03, 2021

Travis was my sales person. He went absolutely above and beyond to get me the vehicle I wanted. I was blessed to have him help me. And I love my new RAV4 !! Kate did the paperwork and was amazing, professi More

by VWKUPILIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, JR, Bryce Beatty, Cate MacPherson
Mar 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Travis here at Lithia Toyota of Medford. Congratulations on your new Rav4! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

March 03, 2021

Called to make an appointment. Left a VM. Received a call back the next day. Arrived for appointment, was helped quickly and was done in 45 minutes. More

by LARISSA.MEANY
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Larissa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 02, 2021

I was very concerned that my rather new car made often a weird noise but every time we went to the dealership it stopped. My husband went to talk to them again and that is when they told us that there had b More

by ERH65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Mar 02, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 02, 2021

Luis was great !!!! He stuck with me thru the whole process ..everyone there was patient and considerate.if ever I buy again .I choose u More

by LORIWARREN8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bad at remembering names sorry!!, Evan Seegmiller, Luis Rodriguez
Mar 02, 2021 -

Lithia Toyota of Medford responded

Lori, Congratulations on your new vehicle! We are so glad that Luis had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

March 02, 2021

They get things done in timely fashion. John was very nice and knowledgeable about the service and kept me informed of anything important. Made things easy for me. More

by WNKSCHIMKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Mar 02, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience working with John! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 02, 2021

Always friendly and helpful! They remember me every time I come in and talk to me like they’ve known me forever! I appreciate that! More

by dawnstrawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benji!, John McNerny, Brian Berg, Steven Kahae
Mar 02, 2021 -

Lithia Toyota of Medford responded

Dawn, Thank you for taking the time to write this review and let us know how Brian and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. It is wonderful to hear feedback like " Always friendly and helpful". Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

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