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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

April 07, 2023

The people were very easy to work with. No hard sell like I encountered 15 years ago. I was only interested in one vehicle and they gave me a time line for when it would arrive and I was ab More

by NONE98546
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Jon Vevera, Kareem Duncan
Apr 08, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Congratulations on your new vehicle! We look forward to working with you again! Troy Kloke, General Sales Manager

April 07, 2023

Only had to wait a few minutes when I arrived for my service appointment oil change was completed in a really short time. Would recommend Lithia Toyota More

by KENWAYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan the young lady that is service tech , Jarren Brown
Apr 08, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 06, 2023

I have a bright red convertible classic 2002 Lexus SC430 and I always want it to perform as well as it look. Before moving to Oregon I had it serviced at Concord California Lexus dealer and I thought I’d ha More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Dennis Kane, Scott Knuepel
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Irene, please let us know. Mark Grossman, Service Manager

April 06, 2023

People are nice and very helpful. And it took faster to maintain than I thought. Good service. More

by YINGWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Apr 07, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

April 06, 2023

I really like the customer service and how prompt they are they allways greet me with a smile. More

by Donea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

April 06, 2023

I’m so glad I bought the lifetime oil changes. Everyone is always so nice and they do great work. More

by EDENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 06, 2023

They bent over backwards to accommodate me in every way. It was very hard for me to buy a car sight-unseen but with great patience that helped me navigate all the paperwork and arranged to have the car ship More

by HAYDEN11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Apr 07, 2023 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

April 06, 2023

They did a great job, I’m always please by how everything is taken care of. More

by AISHAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Apr 07, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

April 05, 2023

Tech was polite and Very knowledgeable. Pointed out I needed my back brakes done and how to schedule an appointment. More

by NONE3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Apr 05, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

April 05, 2023

Nice people , quick service . If you are from Northern California and need help to get on your way home ,this is a great place to stop . More

by LJGMEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Deanna Jackson, Joseph Kyttle, Jarren Brown
Apr 06, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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