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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 27, 2021

Chad came highly recommended by a friend and he did not disappoint. He was extremely knowledgeable and helpful and made the purchase of my new 2021 Tacoma a painless and smooth experience. More

by Bruce C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Jan 27, 2021 -

Lithia Toyota of Medford responded

Bruce, Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Congratulations on your new 2021 Tacoma! Troy Kloke, General Sales Manager

January 27, 2021

My car was finished early which was great. Joe was very helpful and knowledgeable. I always know I'm going to get great service at Medford Toyota. More

by Michelle0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 27, 2021 -

Lithia Toyota of Medford responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 27, 2021

We are very happy with our new Venza We were very please with the salesperson he was very polite and helpful. We love our hybrid Venza. Thank you More

by jolantapeisker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Jayna Lack, Steven Kahae
Jan 27, 2021 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope you'll continue to enjoy your new Venza! Troy Kloke, General Sales Manager

January 27, 2021

I am not very good with these4 kind of evaluations, however everyone at the dealership seemed to be very nice and took care of business. My stay was pleasant and the work was great. More

by HARRI_CATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey
Jan 28, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and your review, and we look forward to your next visit. Mark Grossman, Service Manager

January 27, 2021

Walked in and stood for at least 5 minutes without being acknowledgement that we were waiting (akward) Two men behind the counter and a girl at the side counter. Not one person looked up to say “someone w More

by BECKSTEPHANIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Girl working side counter on saturday, Joseph Kyttle
Feb 13, 2021 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this Mark Grossman, Service Manager

January 27, 2021

Good service completed when promised. Covid precautions were in place even though some service, like vacuuming the interior was not done. Nevertheless, I look forward to when normal service can be restore More

by TMULARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 28, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 26, 2021

Have had good experience with Lithia with first car, new car and service. Chad Soares went the extra mile for me. Thanks. Lithia looks out for Veterans. More

by GTIKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Thomas Pitts
Jan 26, 2021 -

Lithia Toyota of Medford responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

Jan 27, 2021 -

GTIKEE responded

When I have more time with my new C-HR I will be happy to give more feed back. My first Toyota Camry has been a excellent car for me and my family. 2003 and still running great.

January 26, 2021

I have had a good experience with my last three vehicle purchase and all of my service appointments. I would highly recommend them. I plan my to make future purchase, and they have always exceeded my expec More

by KSULLIVAN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 26, 2021

John was very helpful and friendly from the moment I arrived. He showed that he really cared about each individual. He would be highly recommended to deal with. More

by dirkco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 26, 2021

Great visit. Work was completed within the projected timelines. Courteous staff. Other needs were reviewed but not pressured to be completed that day. Pleasant experience. More

by hlgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Joseph and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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