Back

Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,807 reviews

January 24, 2021

The communication is always efficient when dealing with the Lithia of Medford service department. They are busy and sometimes hard to get through on the phone but text alerts, and phone calls always let y More

by RJR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 24, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 23, 2021

No appointment, late in the day I was greeted as if I were the first customer of the day. My truck was serviced and done extremely well. More

by GODSMAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Jan 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 23, 2021

We had an appointment. They were quick and efficient and provided a contact number if we had questions. We've worked with Lithia for years and always have a good experience. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Jan 24, 2021 -

Lithia Toyota of Medford responded

Thank you, Monica, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

January 23, 2021

Nice staff and good pricing...only complaint is it took 4 hours to sit through the financing. This is the third vehicle I’ve purchased through lithia. More

by THEBUILDER1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Jan 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy, and apologize for the unusually long wait for financing. If you would like to discuss your experience further, please reach out to me directly. Thanks again for choosing our dealership! Troy Kloke, General Sales Manager

January 23, 2021

It was mt first time doing business at Lithia Toyota. Luis Rodriguez was the deciding factor for buying that same day. Evan helped make the sale the most we were all willing to go. Lithia has charming More

by LEYNA76
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Jan 24, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Luis and Evan, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

January 23, 2021

First time buying from Lithia Motors and the first time buying out of state. They paid the calif. sales tax for us and we did not have to pay OR tax and license fees. Overall it was a good experience with More

by cptnmatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Matthew Uri, Kareem Duncan
Jan 24, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

January 23, 2021

Great experience! Chad and Josh answered all of our questions. Brain helped them close the deal. Love the new Highlander and looking forward to service in the future. More

by TOMBODYJEWELRYCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares, Joshua Walton
Jan 24, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

January 21, 2021

Always a good experience. Easy to get an appointment and the service staff is very helpful and knowledgeable. Jarren, in particular, was very good to work with. More

by kempner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Jan 21, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jarren and the rest of our team, and we look forward to working with you again. Mark Grossman, Service Manager

January 21, 2021

Our salesman was cool and understanding of our needs. They have a good sense of customer service and go the extra mile to make sure you are well taken care of. More

by TJANDKJ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman Aaron , Bryce Beatty
Jan 21, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

January 21, 2021

Great customer service, knowledgeable staff who were very respectful of our needs. The team worked around our busy schedule and assisted in every capacity. Would enthusiastically recommend them. More

by TOMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Luis Rodriguez
Jan 21, 2021 -

Lithia Toyota of Medford responded

It's great to hear, Tom, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

...
274
...