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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 26, 2021

David Solorio is always so helpful and my go to person for leasing a car. I would highly recommend him to anyone looking to lease a car. More

by April Wynkoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Jan 26, 2021 -

Lithia Toyota of Medford responded

April, Thank you so much for your wonderful review! We are thrilled that David had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new lease, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

January 26, 2021

We were looking for a certified used Rav4 Hybrid, found a suitable car, and completed the deal, all within a few hours. Overall, it was a good experience in this covid-crazy world. More

by CWBIO7
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Jan 26, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Scott and John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Rav4 Hybrid and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 25, 2021

I’ll purchasing my vehicle I had a couple good experiences as well as one bad one. Unfortunately all it takes is one rude salesman to leave a bad taste in your mouth. More

by NIKNEVIS
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Brian Berg, Bryce Beatty, Cate MacPherson, Joshua St. Germaine, Kareem Duncan, Scott Weigand, Luis Rodriguez, Joshua Walton
Jan 25, 2021 -

Lithia Toyota of Medford responded

Nik, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up when dealing with our sales team. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Troy Kloke, General Sales Manager

January 24, 2021

The communication is always efficient when dealing with the Lithia of Medford service department. They are busy and sometimes hard to get through on the phone but text alerts, and phone calls always let y More

by RJR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 24, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

January 23, 2021

No appointment, late in the day I was greeted as if I were the first customer of the day. My truck was serviced and done extremely well. More

by GODSMAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Jan 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

January 23, 2021

We had an appointment. They were quick and efficient and provided a contact number if we had questions. We've worked with Lithia for years and always have a good experience. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Jan 24, 2021 -

Lithia Toyota of Medford responded

Thank you, Monica, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

January 23, 2021

Nice staff and good pricing...only complaint is it took 4 hours to sit through the financing. This is the third vehicle I’ve purchased through lithia. More

by THEBUILDER1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera
Jan 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy, and apologize for the unusually long wait for financing. If you would like to discuss your experience further, please reach out to me directly. Thanks again for choosing our dealership! Troy Kloke, General Sales Manager

January 23, 2021

It was mt first time doing business at Lithia Toyota. Luis Rodriguez was the deciding factor for buying that same day. Evan helped make the sale the most we were all willing to go. Lithia has charming More

by LEYNA76
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Jan 24, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Luis and Evan, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

January 23, 2021

First time buying from Lithia Motors and the first time buying out of state. They paid the calif. sales tax for us and we did not have to pay OR tax and license fees. Overall it was a good experience with More

by cptnmatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Matthew Uri, Kareem Duncan
Jan 24, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

January 23, 2021

Great experience! Chad and Josh answered all of our questions. Brain helped them close the deal. Love the new Highlander and looking forward to service in the future. More

by TOMBODYJEWELRYCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares, Joshua Walton
Jan 24, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

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