Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

January 13, 2021

David Solorio is great. The car was very clean. It took a long time before the car was available, but David did a good job. More

by BETBAPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, David Solorio, John Rogers
Jan 13, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 12, 2021

All was handled as promised. Wait time was less than estimated. All work was completed as scheduled. Service people were friendly and efficient when arriving. More

by RICH_KAPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 12, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us, Rich. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

January 12, 2021

I was very happy with my experience. Sales and financial rep were very considerate and helpful. Sales agent Travis was even willing to follow me home to get my title for the Prius I was trading (for a new More

by JLTLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John. Finance
Jan 12, 2021 -

Lithia Toyota of Medford responded

We appreciate your business, Travis, John, and our team looks forward to serving you again soon! Congratulations on your new Pirus! Mark Grossman, Service Manager

January 12, 2021

Our truck was well cared for by the service team. We received prompt communication regarding the timing of our wait and service preformed to our truck. More

by ASHLANDFLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Jarren Brown, Thomas Pitts
Jan 13, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our service team, and we look forward to working with you again. Mark Grossman, Service Manager

January 11, 2021

Very efficient from the person directing me where to park my vehicle to Jarren explaining what items are coming up for service in the future based on time and mileage. No pressure to do anything more than t More

by SPS728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 11, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 11, 2021

Excellent. Skylar did a great job taking care of me and its always a pleasure seeing Kareem. Finance also did a great job i will deffinently be going back More

by HERBPHARMSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Kareem Duncan, Skyler Reagan
Jan 11, 2021 -

Lithia Toyota of Medford responded

Herb, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Skylar and the Lithia Toyota of Medford team are glad to have you as a customer. Troy Kloke, General Sales Manager

January 11, 2021

For a drop in oil change, in and out in the specified time. Friendly service people and good service. Always have a good experience in the past as well. More

by Kelleem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 11, 2021 -

Lithia Toyota of Medford responded

Kelleem, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 11, 2021

I trust them with the service. Always courteous and much appreciated! I have never had any problems with them in the right years that I have worked with them. More

by BURCHAK25
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 11, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience working with our Lithia Toyota of Medford team. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

January 11, 2021

Very friendly and professional transaction for new vehicle purchase. Would highly recommend this dealer and sales personnel and finance department for a new vehicle purchase. More

by GPSLAPE
Recommend Dealer
Yes
Employees Worked With
Scott Weigand, Charlie Whitley
Jan 11, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that Scott and Charlie had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

January 10, 2021

Transparent for the most except the 3k down was not explained in detail how this is allocated and applied. I learned after the fact such as, includes just one payment first one. Other than that I still More

by SUNNYSKYSUN4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Jan 10, 2021 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We would love to clear up any issues you have. Please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

...
277
...