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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 09, 2021

They were very friendly, no pressure tactics, and it all went very smoothly! Our salesperson who normally sells new cars took us across the street to look at a used car. Knowledgeable and professional and h More

by VAL.WILSON45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, Cate MacPherson
Jan 10, 2021 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience. We appreciate your review! Troy Kloke, General Sales Manager

January 08, 2021

Just purchased a 2021 4Runner which I had found and inquired about online. Charlie responded very quickly, provided all the information that I needed, and we scheduled a time to test drive. As Charli More

by KIMWRIGHT1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Matthew Uri, Charlie Whitley
Jan 08, 2021 -

Lithia Toyota of Medford responded

Kim, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new 2021 4Runner and please let Charlie or our team know if we can be of any more assistance! Troy Kloke, General Sales Manager

January 08, 2021

Professional. Good customer experience. Things explained and the approx.' wait time to complete the service. Very good experience. Did not feel like I was being pushed to buy something I did not need. More

by BAKER195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Jan 08, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

January 08, 2021

I was not going to buy a car but just swung in and looked and found a car we liked, Travis the salesman was very friendly and we decided to buy it and we are very happy. More

by BREADMAN102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 08, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words regarding your recent experience working with Travis, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

January 08, 2021

From the reminder to scheduling and arriving at the service center, everyone was courteous and helpful. Joe took extra care to check me in and pick up was a breeze. Thanks guys, I appreciate the profes More

by SDev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan, Joseph Kyttle
Jan 10, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 07, 2021

Chad was wonderful. Made the car buying experience painless and I really enjoyed his help without the pressure. He was very patient, knowledgeable and understanding. I would recommend Chad and Lithia More

by SANDI S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Chad Soares
Jan 07, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Sandi. It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing our dealership! We hope you enjoy your new car. Troy Kloke, General Sales Manager

January 07, 2021

Always easy and quick. Easy scheduling for oil changes and organized when we get there. On time. Quality work and friendly people from the scheduling to the pick up More

by DEBBIEG888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were a few in parts/service
Jan 08, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Debbie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

January 07, 2021

I was very pleased with purchasing my 3rd vehicle from Lithia. Generally, the staff is always very courteous and professional. The sales staff people are not too pushy and have always been forthright. More

by JOEYPLV1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, John Oppy, Armando Ledesma Jr., Steven Kahae
Jan 08, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our sales team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Troy Kloke, General Sales Manager

January 07, 2021

This was my first visit to the Toyota and thank you Jarren Brown for your help We will keep in touch with our service true you.Thank You Jolanta More

by jolantapeisker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 08, 2021 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

January 07, 2021

Chad, the sales person who assisted us with this purchase, was very helpful and knowledgeable. He did an excellent job! The review of the vehicle qualities was very detailed and thorough. More

by janetfroeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Dennis Kane
Jan 08, 2021 -

Lithia Toyota of Medford responded

It's fantastic to hear that Chad provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

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