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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 06, 2021

Was super pleased with my car buying experience. Evan was up front and didn’t try and talk me into or out of what I wanted. Supper polite and considerate. More

by SOFTBALLSCOTTY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Steven Kahae
January 06, 2021

I purchased my Highhilander nine years ago and have had good experience with the service dept ever since. John Oppy has been my rep most of the 9 yrs and always has my best interest in every situation. More

by jayhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 06, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience, and we look forward to seeing you next time! Mark Grossman, Service Manager

January 06, 2021

Did not rate quality of work because this was a relatively simple fix accomplished at a reasonable rate, and I trust it will do the trick, but won't be able to assess until I have the car on the hi More

by A ENRIQUEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jan 07, 2021 -

Lithia Toyota of Medford responded

Thank you for being a valued customer. We appreciate your business, here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 05, 2021

I had a pleasant experience and was pleased with the given service. I used to live in Salem and for 27 years have been going to Toyota Dealership for services. I was assured that you would provide the s More

by NACY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 05, 2021 -

Lithia Toyota of Medford responded

Nacy, Thank you for your continued business and this review. We're happy to hear Jarren and our team were able to serve you again! You truly are one of our loyal customers! If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

January 05, 2021

Joe was excellent and very easy to work with. My car was in and out with in 30 minutes which was amazing. Very friendly guy. More

by KELLY.FERRIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jan 05, 2021 -

Lithia Toyota of Medford responded

Kelly, Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your efficient service visit recently here at Lithia Toyota of Medford. Mark Grossman, Service Manager

January 05, 2021

Scott was great to deal with. Very knowledgeable. He made the experience painless. He could not help me with the audio system due to covid rules. More

by ROSABILLYTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Jan 06, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Scott was able to assist you with your purchase, and we hope you'll enjoy your new Toyota! Troy Kloke, General Sales Manager

January 04, 2021

Bought a new truck, both salesman lied to me, and finance guys tried to deceive me. So u guys who are financing car.. bank does not require 3 contacts contact info like they say, it’s a lead sheet.. do not More

by MATTBLESSING18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Berg, Joshua Walton
Jan 21, 2021 -

Lithia Toyota of Medford responded

Matt, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this Troy Kloke, General Sales Manager

January 02, 2021

I was in and out quickly! Jarren was very nice and helpful! They have a great waiting lounge as well. It was a great experience. More

by lstadt16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jan 03, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jarren and the team, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

January 01, 2021

I responded to an email from Scott Weigand about promotional offers on new vehicles, as I am in the last year of my lease on my 2018 Tacoma TRD Sport. I responded, and ended up in a new lease on an More

by KMYLES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Troy Kloke, Scott Weigand, Steven Kahae
Jan 03, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new 2021 TRD Sport, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

January 01, 2021

I helped 3 family members purchase cars at Lithia Toyota since Thanksgiving. Each purchase was hassle free, and fair pricing. We have our LEXUS RX servicese there. (Purchased from Lithia ) More

by SAMNAUMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Greg Templer
Jan 03, 2021 -

Lithia Toyota of Medford responded

Sam, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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